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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1591 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 19
  • Unlimited plan has served me well 13
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
  • Given the runaround5
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Tds

Telecommunications
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $44.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • None 2
  • No data limit 2
  • Unfortunately it would take multiple months 1
  • To reach even a 1gbps limit with the pathetic service 1
  • Tds is an std 1

Customers don't like

  • Being lied to and about4
  • Unreliable2
  • Stunningly slow dsl speed2
  • Over 166 negative reviews and rated 1 star for a reason2
  • Not doing what was promised2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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