PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about StorageMart and Uncle Bobs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

StorageMart
Uncle Bobs

StorageMart and Uncle Bobs Overview

Total reviews
20
106
Company responses
0
0
Issues resolved
0
0

StorageMart and Uncle Bobs Consumer Ratings

Rank
132 out of 1047 in Transportation and Logistics category
83 out of 1047 in Transportation and Logistics category
Product or Service Quality
81 in category
59 in category
Price Affordability
133 in category
114 in category
Customer service
93 in category
84 in category
Reliability
94 in category
54 in category

StorageMart and Uncle Bobs Rating Details

Product or Service Quality
1.8 (13 reviews)
2.2 (26 reviews)
Reviewer's quote

...There doesnt seem to be a real concern for the damages or that lack of customer service..

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Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude...

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Price Affordability
1.7 (12 reviews)
1.9 (18 reviews)
Reviewer's quote

They Kept us locked out of our unit for a couple of days. And inconvenience us All along, promising if we waited. They would. Take off of the rent. In lieu of inconvenience since then they'vethey raiseraised our rates. Charged multiple fees. Gave us a complete run around. Understaffed and poorly...

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Called to price some storage units,had a great experience. they have great customer service, the young lady that helped me said her name was Haily Johnson ..

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Customer service
1.5 (11 reviews)
1.7 (34 reviews)
Reviewer's quote

...Ironically the president of Storagemart claims customer service is the basis of their company. There is absolutely no customer service. No one to call,to email no contact options...

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However the response I received from Sarah and Ashley was the worst customer service I have experienced - they were rude not helpful with providing a resolution. I was informed it was AGAINST THEIR POLICY to WAIVE FEES. I asked is this policy in the contract - response NO but it is my STORE SO WE...

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Reliability
1.3 (10 reviews)
1.8 (16 reviews)
Reviewer's quote

I was in my unit Jan 19 2020 locked the door like always receives a call Jan 28 from the onsite manager saying my unit was improperly lock I went to look. At it noticed there was about 8500 dollars worth of fishing gear and tools missing file a police report and claim through there insurance. The...

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I was told that they wouldn't auction off belongings if paid by Friday yet they auctioned it off on Thursday what a setup. Made my compliant and these are the words they stand on "you didn't pay" then he says they don't get paid for auction however had issues with this man since moving my...

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StorageMart and Uncle Bobs Pros and Cons

Pros
  • Leaving
  • Pride on costumer services
  • Hah
  • Previous owner
  • Hailey
Cons
  • Liars too much money joke bad customer swrvice ruined my stuff
  • 0 customer service
  • Staff was deciteful
  • Poor customer service
  • Rude and unhelpful customer service
  • Rude and disrespectful area manager

StorageMart and Uncle Bobs Most Positive Reviews

Top rated reviews
4.7

Storage Mart was more than kind, so helpful, and worked with me in the midst of tough life circumstances! This is a...

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5

Contrary to what the last lady said I tried making payment on EASTER too. However realizing this is a national holiday...

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No votes
5

When I went on their site to change my credit card info for my autopay, I inadvertantly cancelled autopay. Discovered...

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StorageMart and Uncle Bobs Most Critical Reviews

Lowest rated reviews
1

I'm starting a petition to change the expression "go to ***" with the more hateful, "go to StorageMart." These people...

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1

You can never access your stuff when you need too! If you cannot make it when they are open for regular business then...

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1

He lied and went against his written agreement and sold the unit without telling anyone.

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1

some1 stoled my stuff over the top of the roof and they won't cover it because they didn't break the door they went...

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StorageMart and Uncle Bobs Latest Reviews

Recent published reviews
1

They Kept us locked out of our unit for a couple of days. And inconvenience us All along, promising if we waited. They...

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No votes

They now want to charge $4.95 to take payment over the phone! Enough is Enough Moving my things soon! Beware consumers

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2

I was there this morning at 10:45am and they were closed sign says be back at 11:30am. They don't have set hours to be...

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No votes

I tried to speak with them after being there so many years but they are too stupid to understand human decency. I guess...

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StorageMart and Uncle Bobs Products and Services

Most reviewed product and services
  • Storagemart Storage Unit (14 reviews)
  • Storagemart Customer Care (6 reviews)
  • Storagemart Manager (1 review)
  • Uncle Bobs Storage Unit (32 reviews)
  • Uncle Bobs Manager (14 reviews)
  • Uncle Bobs Customer Care (13 reviews)