PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stonewall Press and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stonewall Press
Xlibris

Stonewall Press and Xlibris Overview

Total reviews
11
515
Company responses
0
0
Issues resolved
0
1

Xlibris was first mentioned on PissedConsumer on Dec 17, 2010 and since then this brand received 515 reviews. It is 504 reviews more than Stonewall Press received since Feb 8, 2018.

Stonewall Press and Xlibris Consumer Ratings

Rank
170 out of 624 in Periodicals & Publishing category
135 out of 624 in Periodicals & Publishing category
Product or Service Quality
127 in category
105 in category
Customer service
70 in category
91 in category
Website
147 in category
106 in category

According to consumer ratings and reviews, Xlibris ranks 35 points higher in the Periodicals & Publishing category than Stonewall Press. People gave Stonewall Press 1.2 stars for Product or Service Quality criterion in Periodicals & Publishing category and it is 82 points higher than the worst rated brand in this category. At the same time, Xlibris was rated 1.6 stars for Product or Service Quality criterion in this category and it is 104 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Stonewall Press has a higher rating than Xlibris. Regarding Website criterion, consumers gave Stonewall Press 1.2 stars and it is 70% worse than other in category. Xlibris however was rated 1.9 stars and it is 50% worse than other in category.

Stonewall Press and Xlibris Rating Details

Product or Service Quality
1.2 (6 reviews)
1.6 (169 reviews)
Reviewer's quote

I happened to fall into the scam of this so-called press company. They offered me a display and magazine marketing for the BookExpo 2019 and never showed up! I lost $779 in the process of all my first book sales. Needless to say, it really crushed me as an author who wanted to get my book exposed...

Aaron G

They have this out of space marketing Consultant specialist Victoria Fox hat will worry the heck out of you trying to offer by extra products that do not apply to your book at all!!!! She/He never ever remembered the amount of lie he/she has stated to you previously!!!! Shame on this company...

PissedConsumer1727750
Customer service
1.7 (6 reviews)
1.5 (167 reviews)
Reviewer's quote

I paid money for representation at the Book Expo in NYC 5/29/19.They didn’t even show up. They are scammers and don’t go anywhere near them.

Patrick

I was mislead by this company they wanted me to change the characters names due to copy right permission from each individual...I did change the names to hide their identities...then they wanted me to rewrite my book in a third person.I told them on the 3rd day to refund my money payment of...

Russell m
Website
1.2 (6 reviews)
1.9 (159 reviews)
Reviewer's quote

This scam company claimed to be in the business for years already but when I checked their website they have only been in the industry for 3-5 months now. They offer you free publishing and free assessment and you only need to invest smaller amounts but it’s just a bait for them to get your...

PissedConsumer1185579

...against Xlibris I launched my book with them 2011 and it is not what I wanted the book was not done right and I have asked them to remove my book from all the website but they still have not done so there are huge mistakes on their half and I am not happy at all. They want to charge me for resubmission fee I pay almost $800- $2000 plus marketing fees. I have not made one sale I have a rewrite ...

Ebone

Stonewall Press and Xlibris Pros and Cons

Pros
  • Aggresiveness
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Your follow up on life through the seasons by john comer
  • Unresponsive to customer needs after they got your money
  • Unprofessional service
  • Poor customer service

Stonewall Press and Xlibris Most Positive Reviews

Top rated reviews
No votes
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

Stonewall Press and Xlibris Most Critical Reviews

Lowest rated reviews
1

I almost became a victim of Stone Wall Press, a self-publishing company. Don’t get confused with other traditional...

1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

Stonewall Press and Xlibris Latest Reviews

Recent published reviews

I published with Stonewall Press a man by the name of Jay Johnson after about six months he no longer worked there. He...

Read all 11 reviews
1

Author's run and hide from this company Xlibris!!!!. I had my first book published in June 2019. I had over 86,000...

Read all 515 reviews

Stonewall Press and Xlibris Products and Services

Most reviewed product and services
  • Stonewall Press Publishing Service (3 reviews)
  • Xlibris Publishing Service (292 reviews)
  • Xlibris Customer Care (43 reviews)
  • Xlibris Book (25 reviews)