PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stonewall Press and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stonewall Press
Xlibris

Stonewall Press and Xlibris Overview

Total reviews 13 543
Company responses 0 0
Issues resolved 0 1

Stonewall Press and Xlibris Consumer Ratings

Rank
218 out of 489 in Periodicals & Publishing category
172 out of 489 in Periodicals & Publishing category
Website
175 in category
128 in category
Product or Service Quality
156 in category
129 in category
Customer service
102 in category
99 in category
Advertised vs Delivered
135 in category
122 in category

Stonewall Press and Xlibris Rating Details

Website
1.1 (8 reviews)
1.9 (175 reviews)
Reviewer's quote

This scam company claimed to be in the business for years already but when I checked their website they have only been in the industry for 3-5 months now. They offer you free publishing and free assessment and you only need to invest smaller amounts but it’s just a bait for them to get your...

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I recently renewed my website (www. budhunton. com) and it stopped working about a week or so ago...

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Product or Service Quality
1.1 (8 reviews)
1.6 (186 reviews)
Reviewer's quote

I published my Leadership/ Business, educational book January 2019 with Stonewall Press with the contract promising that my book would be but in their online bookstore as well as numerous online vendors and I would receive quarterly statements and receive royalties..After publication, I discovered...

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...I had to pay for that service, it sounded like almost sure thing. In all fairness I must say Xlibris did an outstanding job on the jacket of my book. But I don't want anymore to do with them..

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Customer service
1.5 (8 reviews)
1.5 (186 reviews)
Reviewer's quote

I published my Leadership/ Business, educational book January 2019 with Stonewall Press with their contract promising that my book would be put in their online bookstore as well as numerous online vendors. I would then receive quarterly statements and receive royalties.After publication, I...

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...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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Advertised vs Delivered
1.1 (7 reviews)
1.4 (149 reviews)
Reviewer's quote

I happened to fall into the scam of this so-called press company. They offered me a display and magazine marketing for the BookExpo 2019 and never showed up! I lost $779 in the process of all my first book sales. Needless to say, it really crushed me as an author who wanted to get my book exposed...

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I want delivered to my address within 2 weeks: a copy of our contract, a letter of direction to Amazon releasing sales figures to me and spreedsheets of the sales of my books from date of release in 2012 to current date. My address is: Peggy Poston 11862 S. Foothills Blvd PMB 501 Yuma, Az...

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Stonewall Press and Xlibris Pros and Cons

Pros
  • Aggresiveness
  • Good promises
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • Your follow up on life through the seasons by john comer
  • Did not have promised online booksite or pay royalties
  • Poor customer service
  • Give you the run around
  • Unresponsive to customer needs after they got your money

Stonewall Press and Xlibris Most Positive Reviews

Top rated reviews
No votes
5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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No votes
5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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Stonewall Press and Xlibris Most Critical Reviews

Lowest rated reviews
1

I almost became a victim of Stone Wall Press, a self-publishing company. Don’t get confused with other traditional...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1

I sent my manuscript of Life through the Seasons to you as you requested and I have not heard again form you...You told...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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Stonewall Press and Xlibris Latest Reviews

Recent published reviews
1

I published my Leadership/ Business, educational book January 2019 with Stonewall Press with the contract promising that...

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No votes

I am author, Ann See Roy. Xlibris published one of my books, "Pain, Pain, Pain.......Still So Much Pain.". I called toda...

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1

I published my Leadership/ Business, educational book January 2019 with Stonewall Press with their contract promising th...

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No votes

I still haven't heard heard from xlibris. J believe in giving the benefit of the doubt. However, when they don't respond...

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Stonewall Press and Xlibris Products and Services

Most reviewed product and services
  • Stonewall Press Publishing Service (4 reviews)
  • Xlibris Publishing Service (302 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (27 reviews)