PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stonebridge Insurance and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stonebridge Insurance
United Healthcare

Stonebridge Insurance and United Healthcare Overview

Total reviews
19
704
Company responses
0
0
Issues resolved
0
4

United Healthcare was first mentioned on PissedConsumer on Mar 19, 2008 and since then this brand received 704 reviews. It is 685 reviews more than Stonebridge Insurance received since Apr 6, 2008.

Stonebridge Insurance and United Healthcare Consumer Ratings

Rank
7 out of 1481 in Insurance category
185 out of 1481 in Insurance category
Product or Service Quality
20 in category
146 in category
Billing Practices
4 in category
163 in category
Insurance Plans Acceptance
225 in category
142 in category

According to consumer ratings and reviews, Stonebridge Insurance ranks 178 points higher in the Insurance category than United Healthcare. People gave Stonebridge Insurance 3 stars for Product or Service Quality criterion in Insurance category and it is 406 points higher than the worst rated brand in this category. At the same time, United Healthcare was rated 1.3 stars for Product or Service Quality criterion in this category and it is 280 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Stonebridge Insurance has a higher rating than United Healthcare. Regarding Insurance Plans Acceptance criterion, consumers gave Stonebridge Insurance 1 stars and it is 53% worse than other in category. United Healthcare however was rated 1.4 stars and it is 67% greater than other in category.

Stonebridge Insurance and United Healthcare Rating Details

Product or Service Quality
3 (2 reviews)
1.3 (241 reviews)
Reviewer's quote

brought my insurance policy in 2006 from stonebidge insurance. Transamerica brought them a few years back, from stonebidge insurance. They refuse to honor my claim. since June of 2018. :sad: :sad:

Walter N

...My plan covers my dependents who are special needs children with high service needs in terms of medical and behavioral health. It's an ERISA governed plan and they're now telling me to go back to the employer (that company is defunct and no longer in business) to seek payment of the bills. OMG...

Debbi A
Billing Practices
5 (1 review)
1.3 (221 reviews)
Reviewer's quote

I had them for 23.5 years. No equity. Everytime you change benefeciaries the police renews police invalid for two years and everypayment didnt count

Kim m

Their address on record was incorrect in one part of their organization - the part that communicates a billing payment issue - and correct in all other areas of the company. I promptly paid the outstanding balance on the phone (2 hrs ago) and have been bounced from one department to another since....

Joseph C
Insurance Plans Acceptance
1 (1 review)
1.4 (184 reviews)
Reviewer's quote

No items

I was trying to get medical insurance with a drug plan 4 my daughter and was unable to receive any support from the business on places to be able to pick up these prescriptions . Checked the online websites and proceeded forward with pharmacies that were listed on that website. those pharmacies...

Ezri

Stonebridge Insurance and United Healthcare Pros and Cons

Pros
No votes
  • One rep did try to help me
  • Premiums ok
  • Extremely unhappy
Cons
  • Very rude on phone
  • Customer service
  • That they lied
  • Runaround they have given me

Stonebridge Insurance and United Healthcare Most Positive Reviews

Top rated reviews
5

brought my insurance policy in 2006 from stonebidge insurance. Transamerica brought them a few years back, from...

5

My daughter is very ill with abdominal pain and we had a scheduled doctor's appointment with a specialist for Thursday m...

Stonebridge Insurance and United Healthcare Most Critical Reviews

Lowest rated reviews
3

I had them for 23.5 years. No equity. Everytime you change benefeciaries the police renews police invalid for two years...

1

Spent 4 weeks, 20 hours on the phone trying to change PCP. A simple change, same type of doc, same city, same...

Stonebridge Insurance and United Healthcare Latest Reviews

Recent published reviews

I took out a policy for my grandson over 10yrs ago paid up. I need to know does it have cash value of just amount upon...

Read all 19 reviews
1

I work at the largest company of its kind, a fortune 100 company and I got super sick and could hardly do anything. And...

Read all 704 reviews

Stonebridge Insurance and United Healthcare Products and Services

Most reviewed product and services
No votes
  • United Healthcare Health Insurance (248 reviews)
  • United Healthcare Customer Care (64 reviews)
  • United Healthcare Medical Claim (46 reviews)