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Stihl
Troy Bilt
i
Stihl

Stihl

1.9
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
62 out of 775
in Landscaping and Gardening category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    44
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:19
  • ISSUES RESOLVED
    6%
Top Products and Services
1.9
57 reviews
1.1
10 reviews
3
6 reviews
Troy Bilt

Troy Bilt

1.8
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 153 TOTAL REVIEWS
Rank
68 out of 775
in Landscaping and Gardening category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    33
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    04:03
  • ISSUES RESOLVED
    17%
Top Products and Services
2
35 reviews
1.6
13 reviews
2.5
12 reviews

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Anonymous
#1590893

The question is, are the two motors one in the same manufacturer? A 32cc motor with less than 25 hours of work/runtime had the small driving (press fit) gear to the crankshaft let go (split).

If you understand this then you know the cam doesn't turn the lifters do not move up or down and no fuel to motor etc. BIG PROBLEM. Out of warranty time limit. Have the motor or motors been changed to alleviate the issue.

Maybe it was a one off.

All help and response from the external service dealers outside the brand names contacts say, "throw it away". WTF.

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