PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stevens Transport and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stevens Transport
UPS

Stevens Transport and UPS Overview

Total reviews
94
5651
Company responses
0
0
Issues resolved
0
27

UPS was first mentioned on PissedConsumer on Apr 5, 2007 and since then this brand received 5651 reviews. It is 5557 reviews more than Stevens Transport received since Feb 1, 2008.

Stevens Transport and UPS Consumer Ratings

Rank
53 out of 1509 in Transportation and Logistics category
154 out of 1509 in Transportation and Logistics category
Customer service
52 in category
No votes
Exchange, Refund and Cancellation Policy
33 in category
No votes
Diversity of Products or Services
54 in category
No votes

According to consumer ratings and reviews, Stevens Transport ranks 101 points higher in the Transportation and Logistics category than UPS. People gave Stevens Transport 2.3 stars for Customer service criterion in Transportation and Logistics category and it is 334 points higher than the worst rated brand in this category. Regarding Diversity of Products or Services criterion, consumers gave Stevens Transport 2.5 stars and it is 86% greater than other in category.

Stevens Transport and UPS Rating Details

Customer service
2.3 (13 reviews)
No votes
Reviewer's quote

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass truck #16115. Paved shoulder often plenty wide but truck to rude to allow following traffic to pass. Truck speeds up to 55 MPR only in zones where following traffic might...

James L

... can the picture (which had sentimental value) and the book be ruined to the point of deciding to just through it away? I have spoken with the store, Canadian customer service and the American customer service with all telling me to contact each other. I accept that the package could have been packed better, though I cannot accept that the contents were simply discarded. I valued the contents at $200...

Shalanda
Exchange, Refund and Cancellation Policy
2.5 (11 reviews)
No votes
Reviewer's quote

This company is such fraud they say they will pay damages this and that but take there time to finish claims when there driver is at fualt 150 dollars a day down time if they take your truck out of commission. And expect you to pay expenses and not pay you back beware of this company and do not...

PissedConsumer1411370

...Spoke to owner Kyle, who indicated I would get a refund. Never heard from Kyle. Tried contacting Kyle on more than 3 occasions and left my phone number with his employees and Kyle, never returned my call...

Malcolm H
Diversity of Products or Services
2.5 (11 reviews)
No votes
Reviewer's quote

Your trainer is very rude and does not know what she is doing. I fill sorry for what the tranee is going through truck numbers is 30746 please help that lAdy

PissedConsumer1158785

...I shipped products from China to the Philippines and tracked the package. On the fifth day from the time it was shipped, it said on tracking that they tried to deliver and I wasn't there. BS!!! I was there and there were other people there in that address, too...

Mary M

Stevens Transport and UPS Pros and Cons

Pros
  • Stevens transport
  • Tracking tool
  • Tracking our packages
  • Its just this order i am very upset with ups about
Cons
  • Driver 16115
  • Poor customer service
  • Delivery
  • Customer service agent

Stevens Transport and UPS Most Positive Reviews

Top rated reviews
5

An hit and run in Ohio dublj 12187

5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

Stevens Transport and UPS Most Critical Reviews

Lowest rated reviews
1

This company is HORRIFIC my husband has been gone since september on stevens campus trying to find a trainer for 2...

1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

Stevens Transport and UPS Latest Reviews

Recent published reviews
1.9

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass...

Read all 94 reviews
1.5

I placed an order on Amazon website on 01/15/2020. As a Prime member, my package was to be delivered within 2 days (Fri...

Read all 5651 reviews

Stevens Transport and UPS Products and Services

Most reviewed product and services
  • Stevens Transport Vehicle Driver (3 reviews)
  • Stevens Transport Customer Care (2 reviews)
  • Ups Delivery Service (1863 reviews)
  • Ups Customer Care (263 reviews)
  • Ups Vehicle Driver (183 reviews)