PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swift Transportation and Stevens Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swift Transportation
Stevens Transport

Swift Transportation and Stevens Transport Overview

Total reviews
248
94
Company responses
0
0
Issues resolved
0
0

Swift Transportation and Stevens Transport Consumer Ratings

Rank
95 out of 1046 in Transportation and Logistics category
56 out of 1046 in Transportation and Logistics category
Customer service
90 in category
55 in category
Website
84 in category
82 in category
Turnaround Time
78 in category
53 in category
Warranty
89 in category
35 in category

Swift Transportation and Stevens Transport Rating Details

Customer service
1.7 (47 reviews)
2.3 (13 reviews)
Reviewer's quote

The Swift customer service line called and said they weren't able to pay it, but they would have a broker take care of it tomorrow (today). No call from a broker and no one else in customer service at swift has any idea what I'm talking about today. I'm not sure if everyone is just playing dumb to...

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Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass truck #16115. Paved shoulder often plenty wide but truck to rude to allow following traffic to pass. Truck speeds up to 55 MPR only in zones where following traffic might...

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Website
2.2 (36 reviews)
2.3 (9 reviews)
Reviewer's quote

The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone needs to talk to them if they are not scared that they will be fired....They are putting tired drivers on the road putting their lives in danger they talked to him any old kind of...

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Your trainer is very rude and does not know what she is doing. I fill sorry for what the tranee is going through truck numbers is 30746 please help that lAdy

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Turnaround Time
1.7 (33 reviews)
2.1 (10 reviews)
Reviewer's quote

They have taken away his loads and kept him from driving for two days but will not reimburse him for all this time off but they will not fix his truck in a timely manner. This is how you treat your drivers and you wonder why people are leaving this company. I came in to get my truck serviced and it...

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This company is such fraud they say they will pay damages this and that but take there time to finish claims when there driver is at fualt 150 dollars a day down time if they take your truck out of commission. And expect you to pay expenses and not pay you back beware of this company and do not...

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Warranty
1.3 (31 reviews)
2.7 (10 reviews)
Reviewer's quote

I was told by my recruiter that I could use my one-year physical that I have left remaining on my 2-year dot card. Orientation did not want to accept my physical and said I have to redo it they told me I had to take another dot .Concentra did not approve me for a new physical they said blood sugar...

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Current driver and in telling you to stay the *** away

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Swift Transportation and Stevens Transport Pros and Cons

Pros
  • Training
  • Private showers for woman in slc terminal
  • No e
  • Stevens transport
Cons
  • Swift transportation
  • Wasted my time
  • You are only a number to them
  • Driver 16115

Swift Transportation and Stevens Transport Most Positive Reviews

Top rated reviews
5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

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5

An hit and run in Ohio dublj 12187

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5

I went to waco ga swift academy they was ok. But my thang was i was there for two weeks. And that friday we was testing...

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5

Love working for Stevens transport

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Swift Transportation and Stevens Transport Most Critical Reviews

Lowest rated reviews
1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

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1

This company is HORRIFIC my husband has been gone since september on stevens campus trying to find a trainer for 2...

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1

I was at the intersection of Culver and Deep Park Road in Salem, Oregon - a four way stop. A Swift Truck turned from...

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1

Current driver and in telling you to stay the *** away

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Swift Transportation and Stevens Transport Latest Reviews

Recent published reviews
1

The driver's for the Opelika Alabama office are not being taken care of they are used tired and treated poorly someone...

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No votes

I didnt hear back from them yet

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1

I'm not able to get a hold of anyone who has any idea on how to pay a lumpers fee for a Pepperidge farm load delivered...

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2

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass...

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Swift Transportation and Stevens Transport Products and Services

Most reviewed product and services
  • Swift Transportation Vehicle Driver (37 reviews)
  • Swift Transportation Customer Care (10 reviews)
  • Swift Transportation Driving Instructor (4 reviews)
  • Stevens Transport Vehicle Driver (3 reviews)
  • Stevens Transport Customer Care (2 reviews)