PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stevens Transport and Swift Transportation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stevens Transport
Swift Transportation

Stevens Transport and Swift Transportation Overview

Total reviews
94
243
Company responses
0
0
Issues resolved
0
0

Swift Transportation was first mentioned on PissedConsumer on Jan 24, 2008 and since then this brand received 243 reviews. It is 149 reviews more than Stevens Transport received since Feb 1, 2008.

Stevens Transport and Swift Transportation Consumer Ratings

Rank
54 out of 1687 in Transportation and Logistics category
89 out of 1687 in Transportation and Logistics category
Customer service
53 in category
84 in category
Exchange, Refund and Cancellation Policy
34 in category
57 in category
Turnaround Time
50 in category
71 in category

According to consumer ratings and reviews, Stevens Transport ranks 35 points higher in the Transportation and Logistics category than Swift Transportation. People gave Stevens Transport 2.3 stars for Customer service criterion in Transportation and Logistics category and it is 328 points higher than the worst rated brand in this category. At the same time, Swift Transportation was rated 1.7 stars for Customer service criterion in this category and it is 297 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Stevens Transport has a higher rating than Swift Transportation. Regarding Turnaround Time criterion, consumers gave Stevens Transport 2.1 stars and it is 87% greater than other in category. Swift Transportation however was rated 1.8 stars and it is 81% greater than other in category.

Stevens Transport and Swift Transportation Rating Details

Customer service
2.3 (13 reviews)
1.7 (42 reviews)
Reviewer's quote

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass truck #16115. Paved shoulder often plenty wide but truck to rude to allow following traffic to pass. Truck speeds up to 55 MPR only in zones where following traffic might...

James L

I'm a driver for this company and i have been to a few of their shops for service on my truck. The Sumner, Washington shop is the worse that i have ever seen. I was in the terminal talking to one of the drivers who was just getting his tires changed...

Anonymous
Exchange, Refund and Cancellation Policy
2.5 (11 reviews)
1.7 (28 reviews)
Reviewer's quote

Current driver and in telling you to stay the *** away

PissedConsumer1082351

Truck with number 161545 driving through Roseburg at about 1245 was not in the proper lane and cut us off in a van and almost caused an accident.

Marcelina
Turnaround Time
2.1 (10 reviews)
1.8 (30 reviews)
Reviewer's quote

This company is such fraud they say they will pay damages this and that but take there time to finish claims when there driver is at fualt 150 dollars a day down time if they take your truck out of commission. And expect you to pay expenses and not pay you back beware of this company and do not...

PissedConsumer1411370

...Load you wait hours & hours so unprofessional were trying to make money here you can't make a decent living cause they either Don't send your next load on time They send the wrong info, the wrong address to the Quadcom They are so Unprofessional Swift Transportation Drivers are the only trucks sitting around waiting. All other Truckers are moving making money Runnnnnnn do not work for Swift Transportation they suck with 10Lemons Some One In The Offices in Decatur Georgia is not...

Elesa

Stevens Transport and Swift Transportation Pros and Cons

Pros
  • Stevens transport
  • Training
  • Private showers for woman in slc terminal
  • Husbands former driver manager
Cons
  • Driver 16115
  • Wasted my time
  • Swift transportation
  • You are only a number to them

Stevens Transport and Swift Transportation Most Positive Reviews

Top rated reviews
5

An hit and run in Ohio dublj 12187

5

OK your a *** ***. Just like nh said you lied about a lot. I was told by my recruiter that it's three weeks...

Stevens Transport and Swift Transportation Most Critical Reviews

Lowest rated reviews
1

This company is HORRIFIC my husband has been gone since september on stevens campus trying to find a trainer for 2...

1

Swift transportation is now hiring and puting Somalia immigrants in trucks. That in its self is not a problem if they a...

Stevens Transport and Swift Transportation Latest Reviews

Recent published reviews
1.9

Truck #16115 Drives 30 to 35 MPH in 55 MPH and makes it extremely difficult to impossible for following traffic to pass...

Read all 94 reviews

I WAS ALMOST RUN OFF THE ROAD BY A SWIFT TRUCK DRIVER.
DRIVER WOULDN'T MOVE OVER TO ALLOW ME TO ENTER THE HIGHWAY.
LIC. PL...

Read all 243 reviews

Stevens Transport and Swift Transportation Products and Services

Most reviewed product and services
  • Stevens Transport Vehicle Driver (3 reviews)
  • Stevens Transport Customer Care (2 reviews)
  • Swift Transportation Vehicle Driver (36 reviews)
  • Swift Transportation Customer Care (8 reviews)
  • Swift Transportation Driving Instructor (4 reviews)