Start a new comparison
Delete

Steve Madden

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $447 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Products 2
  • Waiting for my order number 11773392 to be resolved 1

Customers don't like

  • Customer service and return policy4
  • Customer service and online returns3
  • Return policy3
  • Ridiculous return policy and lack of clear stores2
  • Staff2
Delete

Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $158 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion