Steve Madden vs Zulily

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Steve Madden

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $11.9K CLAIMED LOSSES
  • $475 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Products 2

Customers don't like

  • Customer service11
  • Return policy5
  • Customer service and business ethics of online returns4
  • Customer service and return policy3
  • Return exchange policy - fraudulent3

Products by Steve Madden

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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