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Steinhafels

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $56.7K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Selection 3
  • Salesman 2
  • Pick up area staff 2
  • Mattress for the first 1-2 years 2
  • Spoken promises 1

Customers don't like

  • Poor customer service8
  • Poor customer service and communication2
  • Whole experience1
  • Time to repair defect when called1
  • Service1
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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 306 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Store where i purchaced 3
  • Bed is amazing 2
  • Answered the phone 2
  • Saleman 1
  • Quality of product 1

Customers don't like

  • Mattress at all4
  • Permannt valleys and sag spots3
  • Warranty issue2
  • Warranty2
  • Product warrent2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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