Steinhafels vs TempurPedic

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Steinhafels

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $49K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Selection 3
  • Mattress for the first 1-2 years 2
  • Pick up area staff 2
  • Salesman 1
  • Spoken promises 1

Customers don't like

  • Poor customer service9
  • Customer service7
  • Poor management4
  • Management3
  • Service3

Products by Steinhafels

No items

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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Website
  • Store where i purchaced 3
  • Answered the phone 2
  • Bed is amazing 2
  • Nice cs rep 1
  • Quality issue and warranty 1

Customers don't like

  • Customer service5
  • Terrible customer service5
  • Lack of customer service5
  • Mattress at all5
  • Warrant and customer service3

Products by TempurPedic

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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