PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SteelMaster Buildings and VersaTube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VersaTube

VersaTube

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3.1
SteelMaster Buildings
VersaTube

SteelMaster Buildings and VersaTube Overview

Total reviews
45
27
Company responses
8
0
Issues resolved
0
0

SteelMaster Buildings was first mentioned on PissedConsumer on Dec 16, 2010 and since then this brand received 45 reviews. It is 18 reviews more than VersaTube received since Mar 6, 2014.

SteelMaster Buildings and VersaTube Consumer Ratings

Rank
132 out of 2986 in Construction and Repair category
13 out of 461 in Building Products category
Staff
131 in category
6 in category
Customer service
129 in category
14 in category
Price Affordability
97 in category
12 in category

SteelMaster Buildings and VersaTube Rating Details

Staff
2.2 (25 reviews)
3 (8 reviews)
Reviewer's quote

Very positive experience dealing with Gordon on the SteelMaster sales staff. He really listens to the customer and goes out of his way to ensure you buy a building that meets your needs. Bought 2 buildings from him over time! Excellent building quality!..

Gordon B

The customer service is none existence for this company. Took me a couple weeks and many emails to get a response. Then the engineer took a week and me emailing him to tell me he couldnt find the original order.He asked for same info as the first time .Meanwhile he is emailing his superiors telling...

Chanya
Customer service
2.2 (24 reviews)
2.3 (12 reviews)
Reviewer's quote

...I’m considered a bad customer . I unlike Noah Taylor don’t lie , cheat or steal . Don’t be fooled...

Randy M

Website also makes statements about customer being able to unload with a forklift which I have, the company that delivered my order refused to send it on a flatbed forcing me to unload by hand. I ordered some extra hat channel that was shipped in one of the carport crates and was charged over 200...

PissedConsumer1356190
Price Affordability
3.2 (22 reviews)
3.5 (11 reviews)
Reviewer's quote

...Reasons for buyers remorse; Mounting plate system over priced 3x value of product. Sky lights $2,000 junk (buyer have to complete plastic molded skylight arch by drilling mounting holes, flimsy, unfinished garbage. Salesman (Travis) quoted me a price of $1600 each for skylights...

Edward D

...Picked up roof / side panels for about 1/2 of Versatube price locally..

Vinessa

SteelMaster Buildings and VersaTube Pros and Cons

Pros
  • Price and the quality is good
  • Customer service
  • Value
  • Quality of their product
  • Web site constructor
  • Negative
Cons
  • I wish i could have ordered more than one
  • Skick sales people and cancelation policy credit card policy
  • Quality of building
  • Shipping and delivery
  • Poor packaging - damaged items
  • Missing items

SteelMaster Buildings and VersaTube Most Positive Reviews

Top rated reviews
5

I was looking up information about SteelMaster and I have to say, I actually like my building. I don't know what some...

5

I bought a summit 30 by 40 ft with 12 ft Eaves. It's been fun assembling so far I just stood up all the trusses...

SteelMaster Buildings and VersaTube Most Critical Reviews

Lowest rated reviews
1

I would like to warn other consumers about steelmaster buildings. A few years ago I purchased a Steelmaster building and...

1

Buyer Beware= I bought a VersaTube 20x20 carport over 2 years ago. I was not aware we needed a seal of engraining for...

SteelMaster Buildings and VersaTube Latest Reviews

Recent published reviews
2.1

I purchased a building from them in May . Because I refused to pay for an updated plan . They sent me a print with the...

Read all 45 reviews

5 weeks after they charged my credit card...
I canceled the charge because noone ever contacted me till day after the cre...

Read all 27 reviews

SteelMaster Buildings and VersaTube Products and Services

Most reviewed product and services
  • Steelmaster Buildings Building Service (8 reviews)
  • Steelmaster Buildings Customer Care (5 reviews)
  • Steelmaster Buildings Sales Representative (4 reviews)
  • Versatube Customer Care (4 reviews)
  • Versatube Carport (4 reviews)
  • Versatube Garages (1 review)