PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SteelMaster Buildings and VersaTube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VersaTube
Has Verified Representatives
2.9
SteelMaster Buildings
VersaTube

SteelMaster Buildings and VersaTube Overview

Total reviews 49 30
Company responses 8 0
Issues resolved 0 0

SteelMaster Buildings and VersaTube Consumer Ratings

Rank
123 out of 1988 in Construction and Repair category
18 out of 308 in Building Products category
Customer service
125 in category
17 in category
Product or Service Quality
124 in category
11 in category
Price Affordability
103 in category
14 in category
Website
154 in category
16 in category

SteelMaster Buildings and VersaTube Rating Details

Customer service
2.2 (25 reviews)
2.4 (14 reviews)
Reviewer's quote

Upon delivery, I had a few questions on the construction of my building and when I called in I discovered there was a 5 person customer service team available to assist me. The people that I spoke with were super helpful and I was able to construct my building with no issues. 2 years later I...

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...I struggled with his lack of customer service, feeling that it just couldn't be their policy. I finally decided to do something that I have never done - write a bad review...

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Product or Service Quality
2.4 (23 reviews)
3.1 (13 reviews)
Reviewer's quote

Very positive experience dealing with Gordon on the SteelMaster sales staff. He really listens to the customer and goes out of his way to ensure you buy a building that meets your needs. Bought 2 buildings from him over time! Excellent building quality!

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...My complaint is that versaTube customer service gets a big F. You call them they don't answer their phones or email you back. They become silent after the purchased..

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Price Affordability
3.1 (23 reviews)
3.4 (12 reviews)
Reviewer's quote

...Reasons for buyers remorse; Mounting plate system over priced 3x value of product. Sky lights $2,000 junk (buyer have to complete plastic molded skylight arch by drilling mounting holes, flimsy, unfinished garbage. Salesman (Travis) quoted me a price of $1600 each for skylights...

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...Picked up roof / side panels for about 1/2 of Versatube price locally..

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Website
2.8 (23 reviews)
3.6 (14 reviews)
Reviewer's quote

...I spoke to a salesperson and they gave me links to the website, they told me all of my options and they even gave me some deals to choose from. It was an easy choice to make. I was treated well and I was also super impressed with the building when I got it...

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The website states frame ships in 14 days this was confirmed with salesman. Ordered on 8-6-18 didn't ship till 8-31-18. Website also makes statements about customer being able to unload with a forklift which I have, the company that delivered my order refused to send it on a flatbed forcing me to...

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SteelMaster Buildings and VersaTube Pros and Cons

Pros
  • Price and the quality is good
  • Customer service
  • Value
  • Quality of their product
  • Negative
  • Construction and instructions
Cons
  • I wish i could have ordered more than one
  • Skick sales people and cancelation policy credit card policy
  • Quality of building
  • Bad customer service
  • Shipping and delivery
  • Missing items

SteelMaster Buildings and VersaTube Most Positive Reviews

Top rated reviews
5

I was looking up information about SteelMaster and I have to say, I actually like my building. I don't know what some...

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5

I bought a summit 30 by 40 ft with 12 ft Eaves. It's been fun assembling so far I just stood up all the trusses...

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5

The sales man keep calling me and calling me. trick me in to giving him the deposit for him to lock the price. "I was...

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5

I am the Executive Director of a major children's charity in Southern California. We had an issue last fall with parts...

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SteelMaster Buildings and VersaTube Most Critical Reviews

Lowest rated reviews
1

I would like to warn other consumers about steelmaster buildings. A few years ago I purchased a Steelmaster building and...

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1

Buyer Beware= I bought a VersaTube 20x20 carport over 2 years ago. I was not aware we needed a seal of engraining for...

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1

!!!BUYER BEWARE!!!

These are quonset style buildings. Many counties across the U.S., and most home owner's associatio...

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1

After calling and leaving messages and emailing, I didn't hear from my 'engineer' until I told them don't bother I'll...

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SteelMaster Buildings and VersaTube Latest Reviews

Recent published reviews
1.1

My heart goes out to anyone who gets hooked by this cheater! They tell you it's an easy set up! I was so taken in by thi...

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No votes

I ordered my carport August 12 I received it September 11 all that came was the frame several weeks later the sides...

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No votes

Instruction manual was lousy at best! Building didn't go together and still sits partially assembled, turned out to be...

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1.2

I purchased a 12ft.x30ft. garage and received the frame in about 4 weeks.
The estimate and panel plan had completely left...

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SteelMaster Buildings and VersaTube Products and Services

Most reviewed product and services
  • Steelmaster Buildings Building Service (9 reviews)
  • Steelmaster Buildings Sales Representative (4 reviews)
  • Steelmaster Buildings Quonset Hut (3 reviews)
  • Versatube Carport (6 reviews)
  • Versatube Shed (1 review)
  • Versatube Garages (1 review)