PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TempurPedic and Stearns And Foster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TempurPedic
Stearns And Foster

TempurPedic and Stearns And Foster Overview

Total reviews
341
5
Company responses
0
0
Issues resolved
4
0

TempurPedic was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 341 reviews. It is 336 reviews more than Stearns And Foster received since Jun 17, 2013.

TempurPedic and Stearns And Foster Consumer Ratings

Rank
43 out of 296 in Bed and Bath category
336 out of 1896 in Furniture and Decor category
Product or Service Quality
43 in category
336 in category
Customer service
38 in category
334 in category
Delivery Service
22 in category
2 in category

TempurPedic and Stearns And Foster Rating Details

Product or Service Quality
1.4 (71 reviews)
1 (1 review)
Reviewer's quote

...I honestly have no complaints with customer service, everyone seemed to be very knowledgeable and friendly. The only con to me is the shipping time which they claim is 7-15 business days but I’m getting a new bed for free and it was very easy to file the claim..

PissedConsumer1706627

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the recommendation of a VA Dr. He said this was the one he would recommend to help my husbands back issues. Over the last 6. months a hump has developed in the middle of the bed. We called...

Nancy b
Customer service
1.5 (71 reviews)
1 (1 review)
Reviewer's quote

In my conversations with customer service, they tried shifting the blame to the retailer, but this is poor strategy considering the fact that the mattress is defective. I spoke to their Executive Director of customer service who was of no assistance whatsoever. I tried presenting every possible...

robert w

No items

Delivery Service
2.9 (57 reviews)
5 (1 review)
Reviewer's quote

"Free white glove " delivery service is basically holding it hostage and Tempur- pedic has done little to help. Have taken 2 days off work to wait around on them ALL DAY and they didn't call. Called customer service multiple times and have been lied to - told that my issue would be escalated but...

Lisa G

No items

TempurPedic and Stearns And Foster Pros and Cons

Pros
  • Store where i purchaced
  • Answered the phone
  • Bed is amazing
No votes
Cons
  • Terrible customer service
  • Warrant and customer service
  • Mattress at all
  • Warranty not what is advertised

TempurPedic and Stearns And Foster Most Positive Reviews

Top rated reviews
5

Hi,

I have a tempurpedic mattress in king size bed and it is celebrity.

I enjoy the pillowtop and get a very good nig...

No votes

TempurPedic and Stearns And Foster Most Critical Reviews

Lowest rated reviews
1


On 8/30/14 we bought a Tempur-Pedic Cloud Supreme. We had been very disappointed with our experience with innerspring...

1.7

Reached out to stearns and foster with a issue concerning our king size mattress that we purchased in 2015 at the...

TempurPedic and Stearns And Foster Latest Reviews

Recent published reviews
1

Looping through recorded system. VERY DISSASTISFIED

Read all 341 reviews

I purchased a Sterns and Foster mattress and box spring, from Ali at the Murrieta, CA store. I chose this particular mat...

Read all 5 reviews

TempurPedic and Stearns And Foster Products and Services

Most reviewed product and services
  • Tempurpedic Mattress (228 reviews)
  • Tempurpedic Bed (56 reviews)
  • TempurPedic Tempur-cloud Extra-soft Mattress (7 reviews)
  • Stearns And Foster Mattress (24 reviews)
  • Stearns And Foster Bed (3 reviews)
  • Stearns And Foster Elite Luxury Plush Mattress (1 review)