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Steak N Shake

Fast Food
  • 3 ISSUES RESOLVED
  • 2273 TOTAL REVIEWS
  • $20.5K CLAIMED LOSSES
  • $97 AVERAGE LOSS
2.3
Customer service
Staff
Location
Website
Diversity of Products or Services
  • Food 20
  • Location 12
  • Price 10
  • Shake 5
  • Ease of access 5

Customers don't like

  • Customer service37
  • Service13
  • Incorrect order7
  • Whole experience5
  • Wait time to receive order5
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Texas Roadhouse

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $192 AVERAGE LOSS
2.5
Customer service
Staff
Location
Website
Diversity of Products or Services
  • Food 5
  • Waitress was nice 3
  • Salad 3
  • Waitress 2
  • Steak was cooked to exactly the way we all like them 2

Customers don't like

  • Tough steak4
  • Customer service4
  • Bad service4
  • Treated rudely by manager3
  • Manager or3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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