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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 1943 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $105 AVERAGE LOSS
2.3
Customer service
Staff
Location
Website
Diversity of Products or Services
  • Food 17
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Customer service16
  • Service13
  • Incorrect order7
  • Wait time to receive order5
  • Whole experience5
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Texas Roadhouse

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $58 AVERAGE LOSS
2.6
Customer service
Staff
Location
Website
Diversity of Products or Services
  • Food 4
  • Steak was cooked to exactly the way we all like them 2
  • Waitress 2
  • Waitress was nice 2
  • Went above and beyond to help create a meal for my picky child 1

Customers don't like

  • Bad service4
  • Tough steak3
  • Lousy customer servoce2
  • Unreal blaring loud hick music and line dancing2
  • Treated rudely by manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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