PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bell and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bell

Taco Bell

Has verified representatives
2.1
Taco Bell
Steak N Shake

Taco Bell and Steak N Shake Overview

Total reviews
3730
3200
Company responses
0
0
Issues resolved
7
4

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3730 reviews. It is 530 reviews more than Steak N Shake received since May 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Taco Bell customer support team and Steak N Shake customer service.

Taco Bell and Steak N Shake Consumer Ratings

Rank
54 out of 1382 in Fast Food category
127 out of 5046 in Cafes, Restaurants and Bars category
Customer service
53 in category
135 in category
Staff
56 in category
143 in category
Quality of Food
53 in category
100 in category

Taco Bell and Steak N Shake Rating Details

Customer service
1.6 (1659 reviews)
1.6 (1570 reviews)
Reviewer's quote

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062

You need to retrain your manager and cooks to get a order correct to make a simple hamburger and not get a 1/2 piece of bacon when someone orders a double hamburger and a piece of Wilted lettuce at the Leesburg Fl restaurant

PissedConsumer1727162
Staff
1.6 (1604 reviews)
1.6 (1485 reviews)
Reviewer's quote

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g

...the past few years is restaurant has went downhill it's a location on Capital Circle in Tallahassee Florida this staff and service are very very poor all the time I just don't know why you can't get good help in that restaurant..

Brenda z
Quality of Food
2.1 (1536 reviews)
2.4 (1348 reviews)
Reviewer's quote

To add insult to her nasty demeanor when I got home the food I was originally given was smashed tacos and all ! After all Manager was very violent going through my bags of food . The order was still wrong ! Items replaced with things I didn’t order and count was off with tacos all taco orders were...

PissedConsumer1691053

Our food made us so sick. We didn't even get what we ordered. My Frisco was burnt to a crisp...

Orilla

Taco Bell and Steak N Shake Pros and Cons

Pros
  • Food
  • Nonthing
  • Courteous representative
  • Food
  • Location
  • Price
Cons
  • Horrible customer service
  • Bad management
  • Service
  • Customer service
  • Service
  • Incorrect order

Taco Bell and Steak N Shake Most Positive Reviews

Top rated reviews
5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

Taco Bell and Steak N Shake Most Critical Reviews

Lowest rated reviews
1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

Taco Bell and Steak N Shake Latest Reviews

Recent published reviews

My wife and I liked Taco Bell and would eat there a lot. But no more!! When we ordered they asked if we wanted extra...

Read all 3730 reviews
1.5

Steak ‘n Shake has reduced the size of their patty until you can actually see through it. The single steak burger patty...

Read all 3200 reviews

Taco Bell and Steak N Shake Products and Services

Most reviewed product and services
  • Taco Bell Customer Care (772 reviews)
  • Taco Bell Taco (601 reviews)
  • Taco Bell Manager (346 reviews)
  • Steak N Shake Customer Care (570 reviews)
  • Steak N Shake Manager (273 reviews)
  • Steak N Shake Drive-through (262 reviews)