PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steak N Shake and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bell

Taco Bell

Has verified representatives
2.1
Steak N Shake
Taco Bell

Steak N Shake and Taco Bell Overview

Total reviews
3192
3724
Company responses
0
0
Issues resolved
4
7

Taco Bell was first mentioned on PissedConsumer on Jun 7, 2008 and since then this brand received 3724 reviews. It is 532 reviews more than Steak N Shake received since May 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Steak N Shake customer support team and Taco Bell customer service.

Steak N Shake and Taco Bell Consumer Ratings

Rank
127 out of 5046 in Cafes, Restaurants and Bars category
55 out of 1382 in Fast Food category
Customer service
136 in category
53 in category
Staff
145 in category
55 in category
Location
152 in category
52 in category

Steak N Shake and Taco Bell Rating Details

Customer service
1.6 (1567 reviews)
1.6 (1658 reviews)
Reviewer's quote

I updated app n my gift cards never got transfer n nobody will reply back, still waiting .

don l

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.6 (1481 reviews)
1.6 (1604 reviews)
Reviewer's quote

...the past few years is restaurant has went downhill it's a location on Capital Circle in Tallahassee Florida this staff and service are very very poor all the time I just don't know why you can't get good help in that restaurant..

Brenda z

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Location
3 (1389 reviews)
2.7 (1524 reviews)
Reviewer's quote

Got wonderful service at your Renolds Rd location Erin R is kind and treats you like you are family love going there..

Karen B

...Very disappointed in the service at this location. And if management is having an employee taking drive through orders please make sure they speak English clearly, I had to keep repeating myself..

Elinor

Steak N Shake and Taco Bell Pros and Cons

Pros
  • Food
  • Location
  • Price
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Customer service
  • Service
  • Incorrect order
  • Horrible customer service
  • Bad management
  • Service

Steak N Shake and Taco Bell Most Positive Reviews

Top rated reviews
5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

Steak N Shake and Taco Bell Most Critical Reviews

Lowest rated reviews
1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

Steak N Shake and Taco Bell Latest Reviews

Recent published reviews
1

2 of us ate inside very dirtyDead

Read all 3192 reviews

Please explain to me why does it take 47 minutes to get my food thru the drive thru when there is only 2 cars ahead of...

Read all 3724 reviews

Steak N Shake and Taco Bell Products and Services

Most reviewed product and services
  • Steak N Shake Customer Care (569 reviews)
  • Steak N Shake Manager (272 reviews)
  • Steak N Shake Drive-through (262 reviews)
  • Taco Bell Customer Care (771 reviews)
  • Taco Bell Taco (601 reviews)
  • Taco Bell Manager (346 reviews)