PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stater Brothers Grocery Store and WinCo Foods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stater Brothers Grocery Store
WinCo Foods

Stater Brothers Grocery Store and WinCo Foods Overview

Total reviews 174 55
Company responses 0 0
Issues resolved 1 0

Stater Brothers Grocery Store and WinCo Foods Consumer Ratings

Rank
64 out of 401 in Food Stores category
77 out of 401 in Food Stores category
Customer service
51 in category
94 in category
Discounts and Special Offers
52 in category
67 in category
Price Affordability
76 in category
29 in category
Diversity of Products or Services
74 in category
65 in category

Stater Brothers Grocery Store and WinCo Foods Rating Details

Customer service
2 (42 reviews)
1.8 (24 reviews)
Reviewer's quote

Customer service at the register most of the time i feel snubbed or dismissed. Some cashiers are okay but others often long term employees or very young cashiers are dismissive and i often avoid certain ones just so i have a more pleasant experience checking out my groceries..

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...I'm so PISSED about their disregard for the safety of all customers and employees that I'll continue to shop elsewhere even when COVID-19 is over..

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Discounts and Special Offers
2.6 (38 reviews)
2.5 (23 reviews)
Reviewer's quote

If stayers excepts American express travelers checks or exchanges them thanks.

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I was recently refused service because I wasn't wearing a face mask for medical reasons. Management gave me a small piece of paper which states, "All Oregon OSHA enforcement guidelines currently states to refuse service to customers without face masks." There is no mention of The Americans with...

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Price Affordability
2.7 (36 reviews)
3.2 (25 reviews)
Reviewer's quote

...missed priced it said 8-lbs. at approximately $44. 00...

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Took the cookies back to the store and at the counter I was given a platitude "were are so sorry" and refunded the purchase price. I though about it and got upset at that time I expected at the least that Winco would have tried to make it right I had not asked for anything. So I asked for a manager...

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Diversity of Products or Services
2.8 (33 reviews)
2.9 (21 reviews)
Reviewer's quote

I was in Stater Brothers store in Hesperia California on Maple and Main and I was followed around the store and they even followed me outside and I believe that I saw I don't know who it was I was man that was why I'm taking my license plate and I would like to know for what I do not have nothing...

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There is no diversity at all and it has started in motion a class action lawsuit against the company. What supermarket does not accept credit cards? Any other form of payment but credit cards? Get out of the stone age!!! ALSO THIS WINCO HAS THE DUMBEST, DIRTIEST, MOST IGNORANT, SLOPPY *** CUSTOMERS...

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Stater Brothers Grocery Store and WinCo Foods Pros and Cons

Pros
  • Selection and prices
  • People
  • Okay
  • Great prices
  • Good prices
  • Sanitary
Cons
  • Customer service
  • Misconduct of employees
  • Lack of follow through from upper management
  • Customer service clerk was rude
  • Unsafe store managers will allow customers to be assaulted
  • Takes no accountablity for products on thier shelves

Stater Brothers Grocery Store and WinCo Foods Most Positive Reviews

Top rated reviews
5

The South Temecula store has a cashier (Julie V) that was completely rude to my daughter who is a single mother trying...

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5

After shopping at WINCO, VACAVILLE, CA my receipt has a 24 pack of Aquafina for 3.98 + CRV 1.20. I informed a person in...

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5

I was so dismayed to find that your bakery puts Trans Fats or Partially Hydrogenated Oil in ALL of your freshly baked go...

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5

...to tell WinCo the new look at the Rickey St. Lancaster Dr. store is beautiful.
I was there this morning looking for PA...

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Stater Brothers Grocery Store and WinCo Foods Most Critical Reviews

Lowest rated reviews
1

This company will bend over backwards for every customer but as a 6 year employee I asked for a letter from Human...

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1

Took a fall in the Moore Oklahoma WinCo that they just built. This was a fall bad enough to require an ambulance an...

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1

stater brothers in Big Bear Lake is one of the worst supermarkets I've been in for customer service I was in the store...

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1

Bought 5 Oscar Meyer Lunchables , price on shelf was about 99 cents, checkout conveyer belt is long so did not see...

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Stater Brothers Grocery Store and WinCo Foods Latest Reviews

Recent published reviews
No votes

New York steak was labeled as rib-eye.

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No votes

When I went I almost had problem with one of the work n customer service. But I guess but they let me get something...

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No votes

I got frustrated the other day when I bought some can cat food, 2 cartons of eggs and napkins. Your bagger put the eggs...

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2.3

I was recently refused service because I wasn't wearing a face mask for medical reasons. Management gave me a small piec...

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Stater Brothers Grocery Store and WinCo Foods Products and Services

Most reviewed product and services
  • Stater Brothers Grocery Store Manager (29 reviews)
  • Stater Brothers Grocery Store Cashier (22 reviews)
  • Stater Brothers Grocery Store Customer Care (10 reviews)
  • Winco Foods Customer Care (14 reviews)
  • Winco Foods Sanitary Conditions (5 reviews)
  • Winco Foods Chicken Wings (1 review)