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Delete
  • 5 ISSUES RESOLVED
  • 804 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Billing Practices
Reliability
  • Pleasant local agent 7
  • Agent 6
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
Delete
  • 2 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Billing Practices
Reliability
  • One rep did try to help me 5
  • Premiums ok 4
  • Not much 3
  • Medical claims are processed easily 2
  • Prices on marketplace 2

Customers don't like

  • Being lied to14
  • Useless customer service11
  • Customer service10
  • Lies and the run around7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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