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Delete
  • 6 ISSUES RESOLVED
  • 887 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $9.8K AVERAGE LOSS
1.5
Customer service
Staff
Website
Billing Practices
Reliability
  • Pleasant local agent 10
  • Agent 6
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Unresponsive agent7
  • Customer service7
  • Really bad service6
  • Zero integrity as a company4
Delete
  • 3 ISSUES RESOLVED
  • 519 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $7.7K AVERAGE LOSS
1.3
Customer service
Staff
Website
Billing Practices
Reliability
  • One rep did try to help me 5
  • Premiums ok 3
  • Medical claims are processed easily 3
  • Actually they were polite while lying to me 3
  • Prices on marketplace 2

Customers don't like

  • Customer service8
  • Worst customer service4
  • Uncaring4
  • That they lied4
  • Poor service non coverage4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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