PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Unique Insurance Company and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Unique Insurance Company
State Farm Insurance

Unique Insurance Company and State Farm Insurance Overview

Total reviews 105 1361
Company responses 0 0
Issues resolved 1 10

Unique Insurance Company and State Farm Insurance Consumer Ratings

Rank
457 out of 1822 in Insurance category
276 out of 1822 in Insurance category
Website
424 in category
204 in category
Customer service
387 in category
311 in category
Reliability
323 in category
257 in category
Product or Service Quality
355 in category
242 in category

Unique Insurance Company and State Farm Insurance Rating Details

Website
1.2
(53 reviews)
1.8
(369 reviews)
Reviewer's quote

I emailed Billy Matrtin, my claim adjuster several times since December 26, 2023. About sending me my check for my estimate check to fix my car. Billy Martin or his manager never emailed me back or called me to update me on my claim. On November 27th 2023, there insurer hit my car and left the...

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But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

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Customer service
1
(53 reviews)
1.2
(481 reviews)
Reviewer's quote

Terrible customer service and NO COMMUNICATION!! I finally got a hold of a supervisor after refusing to get off the phone (and getting pissed off), who then proceeded to give me excuse after excuse for not getting back to me about my claim (they apparently don't contact you until they have your...

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...I've called into customer service 2 times and all they can tell me is that mr McCall is working on it. this is my delimma and I am one unhappy customer with how my claim is being handled. where is that slogan that your company uses, We Take Care Of Our Customers, because I don't see it...

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Reliability
1.1
(48 reviews)
1.2
(369 reviews)
Reviewer's quote

I was involved in a car accident and unfortunately had unique as my insurance. most of the team is great, but the total loss department was a 0/10 experience. First was Latasha Clark- the most useless employee i have ever dealt with...she will not answer her phone, she will not return your calls,...

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My poor father has had this ridiculous insurance company for over 15 years. Has ALWAYS paid his premiums ahead of time and has NEVER had to file a claim. Well guess what happens when he does need to file a claim..STATE FARM TELLS HIM HES *** OUT OF LUCK. Hes out 13 thousand dollars. May not seem...

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Product or Service Quality
1.1
(48 reviews)
1.4
(438 reviews)
Reviewer's quote

... I call daily from morning thru evening with no answer finally when I speak with an adjuster Latasha Clark shes very unprofessional has absolutely no customer service and very snotty attitude I have even ask to speak to someone who is above her and also never received a call back nor answer from her alleged boss Ro...

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The reason given by their customer service was that due to inflation and the cost of the roadside assistance they reserved the right to do so. I asked where in the policy it said they had the right to charge someone the same amount for less services without prior disclosure. This is so annoying...

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Unique Insurance Company and State Farm Insurance Pros and Cons

Pros
  • Talk good about how good of company they are
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • No return calls or emails
  • Delay the claims process
  • Unethical business practices
  • Customer service
  • Inability to resolve claim
  • Unresponsive agent

Unique Insurance Company and State Farm Insurance Most Positive Reviews

Top rated reviews
4.3

There two high on there insurance

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5

She helped so much! So so much. I was very extremely pleased with how everything worked out. Fabulous!

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No votes
5

I called for roadside assistance and clearly explained that my car was stuck in reverse and cannot start the car. I was...

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Unique Insurance Company and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

My SUV was hit by their insured on 5/30/16. It's like pulling teeth to get someone on the phone and when you finally...

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1

I think State Farm purposely drags their feet & gives excuses so you will get fed up & use your own insurance....

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1

This company is horrible my car is still in the shop after 46 days the ujuster webt on vacation without putting my...

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1

This tagline from the insurance company I am currently insured with has stuck with me since I signed my life away as the...

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Unique Insurance Company and State Farm Insurance Latest Reviews

Recent published reviews
1.3

I emailed Billy Matrtin, my claim adjuster several times since December 26, 2023. About sending me my check for my...

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1

My poor father has had this ridiculous insurance company for over 15 years. Has ALWAYS paid his premiums ahead of time a...

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No votes

My car was stolen and the police found it attested the guys that took it . Now they saying its total and this company...

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No votes

I have my auto insurance plus a whole life insurance policy through your company out of Spokane Washington. Years ago...

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