PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about State Farm Insurance and Unique Insurance Company as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

State Farm Insurance
Unique Insurance Company

State Farm Insurance and Unique Insurance Company Overview

Total reviews
1117
84
Company responses
0
0
Issues resolved
8
0

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1117 reviews. It is 1033 reviews more than Unique Insurance Company received since May 6, 2013.

State Farm Insurance and Unique Insurance Company Consumer Ratings

Rank
149 out of 1479 in Insurance category
280 out of 1479 in Insurance category
Customer service
155 in category
217 in category
Product or Service Quality
118 in category
197 in category
Staff
133 in category
212 in category

According to consumer ratings and reviews, State Farm Insurance ranks 131 points higher in the Insurance category than Unique Insurance Company. People gave State Farm Insurance 1.2 stars for Customer service criterion in Insurance category and it is 297 points higher than the worst rated brand in this category. At the same time, Unique Insurance Company was rated 1 stars for Customer service criterion in this category and it is 235 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that State Farm Insurance has a higher rating than Unique Insurance Company. Regarding Staff criterion, consumers gave State Farm Insurance 1.4 stars and it is 71% greater than other in category. Unique Insurance Company however was rated 1.1 stars and it is 53% greater than other in category.

State Farm Insurance and Unique Insurance Company Rating Details

Customer service
1.2 (345 reviews)
1 (43 reviews)
Reviewer's quote

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M

...To be honest, this is the worst customer service I HAVE HAD for years. ON the same day I HAVE called back and found the same lady who hung up the phone on me, but she denied it. I have also wanted to speak the manger who go by the name NORMA HERERRA, but I couldn't reach the manger at all...

PissedConsumer912798
Product or Service Quality
1.4 (319 reviews)
1.1 (39 reviews)
Reviewer's quote

Worst service by roadside assistance state farm by Zero Myself and along with family struck at road side with a problem of car door key locked at 4:30 PM. We did contacted state farm as I have insurance with them and State farm engaged another agency ( i,e called by Zero)to help me out. During...

Raj

...Worst costumer service. Very rude and arrogant! I don't know how they keep in service. Hope they get shut down soon!!! Mind to say i had to look for my own body shop that worked with them...

nanci b
Staff
1.4 (289 reviews)
1.1 (42 reviews)
Reviewer's quote

Lynn Bullard and his staff have no integrity & credibility. I filed 2 claims and when I spoke to Bullard's staff they stated they had nothing to with my claims, they just washed their hands & passed on the buck. My vehicle got flooded, water in engine, transmission, axles, break system, water...

Jose B

They don’t return calls. Claim out there since July. Very unprofessional company and apparently they don’t care about the abundant of bad reviews they just keep ignoring calls to them

Nikhita

State Farm Insurance and Unique Insurance Company Pros and Cons

Pros
  • Pleasant local agent
  • Agent
  • Local agent is great
No votes
Cons
  • Customer service
  • Inability to resolve claim
  • Really bad service
  • No return calls or emails
  • No communication adn no way to reach claims dept
  • Unethical business practices

State Farm Insurance and Unique Insurance Company Most Positive Reviews

Top rated reviews
5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

4.3

There two high on there insurance

State Farm Insurance and Unique Insurance Company Most Critical Reviews

Lowest rated reviews
1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

1

I was in a car accident 6/15/15. I have not heard from anyone at this company. My adjuster never answers the phone. If...

State Farm Insurance and Unique Insurance Company Latest Reviews

Recent published reviews
1

I had homeowners insurance with them. We had a hail storm and my sun room was damaged and began leaking. I called and ma...

Read all 1117 reviews
1

The collect auto premiums don't pay claims when their insured are clearly at fault we need to fill a class action...

Read all 84 reviews

State Farm Insurance and Unique Insurance Company Products and Services

Most reviewed product and services
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (207 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)
  • Unique Insurance Company Auto Claim (34 reviews)
  • Unique Insurance Company Claim (15 reviews)
  • Unique Insurance Company Auto Insurance (6 reviews)