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Delete
  • 7 ISSUES RESOLVED
  • 930 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
  • Pleasant local agent 10
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Customer service26
  • Inability to resolve claim10
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
Delete
  • 1 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $24.7K AVERAGE LOSS
1.3
Customer service
Staff
Website
Reliability
  • Overall claim agent alex was very nice 1
  • Initial customer service 1
  • In words 1
  • Had set up online rental auto 1
  • Friendliness of my agent 1

Customers don't like

  • Customer service6
  • Travelers ability to comply with agreements law or decency2
  • Retaliated2
  • Not good communication2
  • Claims department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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