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  • 5 ISSUES RESOLVED
  • 806 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service23
  • Inability to resolve claim17
  • Really bad service14
  • Assigned agent12
  • Unresponsive agent12
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1475 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Price 15
  • Unlimited plan has served me well 11
  • Service plan 5
  • Cost 4
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service68
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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