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  • 6 ISSUES RESOLVED
  • 843 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Pleasant local agent 9
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Really bad service7
  • Unresponsive agent7
  • Lack of respect and dignity5
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1533 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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