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Starbucks

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $261 AVERAGE LOSS
2.4
Customer service
Website
Location
Discounts and Special Offers
Staff
  • Coffee 8
  • Baristas 6
  • Loyalty program 4
  • All brick and morter stores 2
  • White mocha 2

Customers don't like

  • Horrible customer service8
  • Disgraceful customer service4
  • Management2
  • Quality2
  • Not getting what im supposed to2
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 1913 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $105 AVERAGE LOSS
2.3
Customer service
Website
Location
Discounts and Special Offers
Staff
  • Food 16
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Customer service16
  • Service12
  • Incorrect order7
  • Wait time to receive order5
  • Whole experience5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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