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Starbucks

Coffeehouses and Bakeries
  • 4 ISSUES RESOLVED
  • 392 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
Staff
  • Coffee 9
  • Baristas 6
  • Loyalty program 4
  • White mocha 2
  • All brick and morter stores 2

Customers don't like

  • Horrible customer service15
  • Disgraceful customer service4
  • Quality2
  • Not getting what im supposed to2
  • Management2
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Steak N Shake

Fast Food
  • 3 ISSUES RESOLVED
  • 2305 TOTAL REVIEWS
  • $20.5K CLAIMED LOSSES
  • $96 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Location
Staff
  • Food 21
  • Location 12
  • Price 10
  • Shake 5
  • Ease of access 5

Customers don't like

  • Customer service37
  • Service14
  • Incorrect order7
  • Whole experience5
  • Wait time to receive order5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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