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Starbucks

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $261 AVERAGE LOSS
2.5
Customer service
Website
Discounts and Special Offers
Location
Staff
  • Coffee 8
  • Baristas 6
  • Loyalty program 4
  • All brick and morter stores 2
  • White mocha 2

Customers don't like

  • Horrible customer service12
  • Disgraceful customer service7
  • Service7
  • An attitude and manner i was spoken to by the server4
  • Management4
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 1871 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $107 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Location
Staff
  • Food 16
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Service30
  • Customer service28
  • Incorrect order15
  • Slowness15
  • Wait time to receive order9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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