Star Furniture vs The Roomstore

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Star Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $38.3K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.5
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff

No items

Customers don't like

  • Customer service4
  • Product4
  • Upper management3
  • Misrepresenting when the problem would be fixed1
  • Service department1

Products by Star Furniture

No items

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The Roomstore

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Phoney first impression 1
  • Salesperson 1
  • Salesperson heath 1

Customers don't like

  • Poor customer service2
  • Furniture quality2
  • Product1
  • Recliner is terrible and sectional is wearing out1
  • Quality of the mattress that we purchased later1

Products by The Roomstore

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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