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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 728 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $641 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 1017 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Quality look 7
  • I will never buy whirlpool appliance 6
  • Design 5
  • Quiet noise level 5
  • Service 4

Customers don't like

  • Unhelpful customer service12
  • Quality of appliances6
  • Shabby product6
  • Refused to fix problem5
  • Unresponsive service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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