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Staples

Computers
  • 3 ISSUES RESOLVED
  • 695 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $661 AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Manager tried to be helpful 2
  • Wide selection of products 1

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 975 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Quality look 6
  • Design 4
  • I will never buy whirlpool appliance 4
  • Quiet noise level 4
  • Service 4

Customers don't like

  • Unhelpful customer service16
  • Defective product16
  • Refused to fix problem11
  • Shabby product11
  • Quality of appliances10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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