PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Staples and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Staples
WalMart

Staples and WalMart Overview

Total reviews 840 9485
Company responses 0 1
Issues resolved 4 85

Staples and WalMart Consumer Ratings

Rank
86 out of 343 in Supermarkets and Malls category
67 out of 343 in Supermarkets and Malls category
Customer service
78 in category
53 in category
Website
58 in category
48 in category
Product or Service Quality
65 in category
49 in category
Price Affordability
71 in category
48 in category

Staples and WalMart Rating Details

Customer service
1.3 (205 reviews)
1.6 (3124 reviews)
Reviewer's quote

...I called customer service to complain. They told me to return it, and they would send me another new one. I received the new one but didn't like the way it worked so again i called customer service...

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I spoke to customer service she said she could see all the information but was not allowed to email filed for back office to send it its been two week I called over ten times and have asked number agents to connect me with corporate or to provide me the information to get in touch with them because...

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Website
2.1 (151 reviews)
2.4 (2734 reviews)
Reviewer's quote

...Website said would arrive on April 5th. On April 7th I went online to try to track my item. There was no traking info available, but in the comments next to my order it said could not find, package lost...

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...I could not find a phone number to customer service on their website. It is much easier to resolve an issue in the store than it is online..

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Product or Service Quality
2 (145 reviews)
2.1 (2536 reviews)
Reviewer's quote

...In other words, you give them product and they can choose NOT to pay for it. It's a lousy system and borderline illegal. If someone pay for a Gift Certificate the certificate CANNOT expire...

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So did a Walmart pickup like usual, and yeah they usually have *** service where I live, but usually on time which makes up for it. This time, however, they cancelled my order an hour before I go to pick it up with NO EXPLANATION WHATSOEVER. No email, just a text saying Im sorry youre order has...

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Price Affordability
2.4 (136 reviews)
2.8 (2439 reviews)
Reviewer's quote

She explained that without a receipt, you get the lowest price the item ever sold for. I suppose that makes sense, if I didnt have a receipt in my hand showing what I paid for it! Heres how I look at it. Staples was going to take a perfectly new chair mat, give me $15 and turn around and sell that...

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...So I ordered through Amazon for the same price, unistalled the app, and will NEVER order from Walmart. com again. I would like a response to my email and would like to speak to someone who not only files a complaint but can fix it...

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Staples and WalMart Pros and Cons

Pros
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
  • Prices
  • Location
  • Price
Cons
  • Poor customer service
  • Incompetence that cost me money
  • Unethical attitude to customers
  • Customer service
  • Service
  • Management

Staples and WalMart Most Positive Reviews

Top rated reviews
5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

One of the managers at the store in Morganton, Kendal, was beyond rude to me an my family when we went to buy a laptop...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Staples and WalMart Most Critical Reviews

Lowest rated reviews
1

On April 17, 2014, I bought a new Lenovo Desktop and paid $260 for the "Two-Year Total Support" package. I bought this...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I am a professional writer & photographer and I made a beautiful Art & Photo Book with Staples on-line service....

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Staples and WalMart Latest Reviews

Recent published reviews
2.2

I bought a new laptop online. When it was delivered it wasn't new.
It already had an email listed as blocked. I called cu...

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1

Hello, my grocery order on May 13 was never delivered, but yet I was charged $73.00. I had to call numerously and no act...

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3.4

Staples Supports Company Theft
I had a very unpleasant visit to a Staples store yesterday, Sunday 9/27/2020.
I wanted to r...

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No votes

I already wrote. Received garden decor was a gift for 2morrow glass broken not pack

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Staples and WalMart Products and Services

Most reviewed product and services
  • Staples Manager (109 reviews)
  • Staples Repair (27 reviews)
  • Staples Printing Service (22 reviews)
  • Walmart Manager (547 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (337 reviews)