Staples vs Vistaprint

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 688 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $667 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $595 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Customer service 2
  • Ease of use 2
  • Quick refund 1
  • Selection 1

Customers don't like

  • Non-transparent ordering process4
  • Customer service3
  • On-hold time3
  • Website services3
  • Domain transfer fee2

Products by Vistaprint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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