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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 749 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $628 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Ease of use 2
  • Customer service 2
  • Worse 1
  • Selection 1

Customers don't like

  • Customer service3
  • On-hold time2
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Quality of product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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