Staples vs Usps

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $672 AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

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Usps

Post
  • 10 ISSUES RESOLVED
  • 2020 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $956 AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Mail delivery person 15
  • Local post office 9
  • Customer service personnel 6
  • Usually good delivery 5
  • Local post office friendly and like self printing labels 4

Customers don't like

  • Horrible service69
  • Customer service60
  • Do not return calls31
  • Delivery time28
  • Postman13

Products by Usps

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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