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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 749 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $628 AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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Usps

Post
  • 12 ISSUES RESOLVED
  • 2277 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $938 AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Mail delivery person 15
  • Local post office 9
  • Usually good delivery 6
  • Customer service personnel 6
  • When they actually do the job right 4

Customers don't like

  • Customer service26
  • Delivery time18
  • Do not return calls11
  • Postman6
  • No response from usps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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