Staples vs Ups

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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Ups

Shipping
  • 15 ISSUES RESOLVED
  • 4368 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $924 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Tracking tool 22
  • Awful 6
  • Very bad 6
  • Its just this order i am very upset with ups about 4
  • Tracking our packages 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39

Products by Ups

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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