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Ups Store

Shipping
  • 4 ISSUES RESOLVED
  • 511 TOTAL REVIEWS
  • $84.5K CLAIMED LOSSES
  • $525 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service10
  • Way i was treated3
  • Store employees3
  • Manager3
  • Too many lost or misplaced packages2
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 752 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $627 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service13
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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