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Ups Store

Transportation and Logistics
  • 5 ISSUES RESOLVED
  • 538 TOTAL REVIEWS
  • $86.4K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Convenient location 8
  • Clean 2
  • Ukraine ups is mafia 1
  • That the package arrived 1
  • Store was well kept and looked fully stocked 1

Customers don't like

  • Customer service11
  • Store employees4
  • Way i was treated3
  • Manager3
  • Too many lost or misplaced packages2
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 767 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $624 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service13
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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