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Staples

Computers
  • 3 ISSUES RESOLVED
  • 718 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $647 AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time10
  • Poor customer service4
  • Incompetence that cost me money3
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
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Toshiba

Computers
  • 0 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Basically a nice computer except the things that do not work 2
  • On time delivery 1
  • Product 1
  • Service rep was informative 1
  • Tablet 1

Customers don't like

  • Abusive treatment2
  • Toshibas attitude2
  • Customer service2
  • Product2
  • Toshibas website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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