Staples vs Tigerdirect

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 685 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $672 AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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Tigerdirect

Computers
  • 3 ISSUES RESOLVED
  • 256 TOTAL REVIEWS
  • $62.8K CLAIMED LOSSES
  • $487 AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Price 7
  • Sucked 3
  • Previous purchases 2
  • Ease of order 1

Customers don't like

  • Customer service10
  • Lack of intelligence8
  • Deceptive advertising4
  • Slowness4
  • Return policy3

Products by Tigerdirect

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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