PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Staples and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Staples
Target

Staples and Target Overview

Total reviews
819
2501
Company responses
0
0
Issues resolved
4
25

Target was first mentioned on PissedConsumer on Aug 30, 2007 and since then this brand received 2501 reviews. It is 1682 reviews more than Staples received since Nov 16, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Target customer support team than with Staples customer service.

Staples and Target Consumer Ratings

Rank
67 out of 482 in Supermarkets and Malls category
60 out of 482 in Supermarkets and Malls category
Customer service
71 in category
66 in category
Website
54 in category
53 in category
Staff
54 in category
50 in category

According to consumer ratings and reviews, Target ranks 7 points higher in the Supermarkets and Malls category than Staples. People gave Staples 1.3 stars for Customer service criterion in Supermarkets and Malls category and it is 39 points higher than the worst rated brand in this category. At the same time, Target was rated 1.5 stars for Customer service criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Target has a higher rating than Staples. Regarding Staff criterion, consumers gave Staples 1.7 stars and it is 51% greater than other in category. Target however was rated 1.8 stars and it is 55% greater than other in category.

Staples and Target Rating Details

Customer service
1.3 (195 reviews)
1.5 (611 reviews)
Reviewer's quote

...When I called customer service, they denied accepting the cartridge back and indicated that the package must be unopened. Plus, the tine limit of 90 days had expired to return the product. So let me understand the policy of Staples - they sell you a product that is defective...

Y G

They have no professional customer service. I bought few things the other day and when I got home one of the items didn’t ring on sale. So 2 days later I was there again to shop and I stop over to customer service desk with my receipt and told the lady about the item didn’t ring on sale the other...

Bill K
Website
2.1 (142 reviews)
2.2 (515 reviews)
Reviewer's quote

..., 128gb (ssd), Intelr Uhd Graphics 620, 45 W, 42whr Battery When I called customer care , the lady informed me that the item delivered is not XPS and the website had typographical error. Now what I fail to understand is that typographical error should be like wrong weight or size or other smaller things but how come the whole model and...

Quinci

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

Dont b
Staff
1.7 (136 reviews)
1.8 (454 reviews)
Reviewer's quote

Hello, I am a Fort Lee NJ resident and been for over 10 years store customer,the staff is great,but what is *** me of that all the time i by printer cartridges ,it has to interfere my work by saying that the cartridges are a Counterfit ?! I have a HP Photosmart 6520 printer that uses 564...

Tim N

...She nor other staff could figure out what went wrong with the transaction but advised the funds should go back to the gift card. We called and of course there was a zero balance on the gift card. Requested to speak with a manager which was no help whatsoever...

PissedConsumer1751481

Staples and Target Pros and Cons

Pros
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Poor customer service
  • Unethical attitude to customers
  • Unable to provide adequate solution with their mistakes
  • Customer service
  • Rude employees
  • Customer service sucks

Staples and Target Most Positive Reviews

Top rated reviews
5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Staples and Target Most Critical Reviews

Lowest rated reviews
1

On April 17, 2014, I bought a new Lenovo Desktop and paid $260 for the "Two-Year Total Support" package. I bought this...

1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Staples and Target Latest Reviews

Recent published reviews
1.8

Ordered a laptop online from them on 12/4/19 and I would pick it up in the store. I received an email a day later from...

Read all 819 reviews

I have been to Target twice in the last week and I really enjoyed my shopping experience there, but today I am annoyed....

Read all 2501 reviews

Staples and Target Products and Services

Most reviewed product and services
  • Staples Manager (107 reviews)
  • Staples Customer Care (61 reviews)
  • Staples Repair (27 reviews)
  • Target Customer Care (191 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (154 reviews)