PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Staples and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Staples
Target

Staples and Target Overview

Total reviews 841 2764
Company responses 0 0
Issues resolved 4 27

Staples and Target Consumer Ratings

Rank
86 out of 344 in Supermarkets and Malls category
73 out of 344 in Supermarkets and Malls category
Customer service
No votes
61 in category
Website
No votes
55 in category
Product or Service Quality
No votes
47 in category
Price Affordability
No votes
53 in category

Staples and Target Rating Details

Customer service
No votes
1.5 (727 reviews)
Reviewer's quote

...I called customer service to complain. They told me to return it, and they would send me another new one. I received the new one but didn't like the way it worked so again i called customer service...

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...Contacted customer service. They were less than helpful and refused to reverse the charge. Told me to wait till day 10, after 9:00pm and try again...

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Website
No votes
2.2 (602 reviews)
Reviewer's quote

...Website said would arrive on April 5th. On April 7th I went online to try to track my item. There was no traking info available, but in the comments next to my order it said could not find, package lost...

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...I checked and double checked on the website and it said that the store had it in stock. It was in aisle 13B. It also said that I had to come to the store inside to purchase it...

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Product or Service Quality
No votes
2.2 (518 reviews)
Reviewer's quote

...In other words, you give them product and they can choose NOT to pay for it. It's a lousy system and borderline illegal. If someone pay for a Gift Certificate the certificate CANNOT expire...

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...She refused to give me her employee ID! She was not helpful and she needs to take a customer service training because she is the worst manager I have met! I am very dissatisfied with her service. She currently works at the Irving North store! She gives a bad name to Target..

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Price Affordability
No votes
2.7 (520 reviews)
Reviewer's quote

She explained that without a receipt, you get the lowest price the item ever sold for. I suppose that makes sense, if I didnt have a receipt in my hand showing what I paid for it! Heres how I look at it. Staples was going to take a perfectly new chair mat, give me $15 and turn around and sell that...

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Comto purchase the polar express electric train and asked if I could get a price match I was assured itd be no problem she said I needed to place order first and theyd issue a refund for the price match when it came time she said she couldnt do it and transferred me to another Dept who stated they...

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Staples and Target Pros and Cons

Pros
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
  • Prices
  • Merchandise
  • Convenience
Cons
  • Poor customer service
  • Incompetence that cost me money
  • Unethical attitude to customers
  • Customer service
  • Rude employees
  • Customer service sucks

Staples and Target Most Positive Reviews

Top rated reviews
5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

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5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

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5

One of the managers at the store in Morganton, Kendal, was beyond rude to me an my family when we went to buy a laptop...

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5

I love shopping at this target its always affordable prices and the customer service is great..

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Staples and Target Most Critical Reviews

Lowest rated reviews
1

On April 17, 2014, I bought a new Lenovo Desktop and paid $260 for the "Two-Year Total Support" package. I bought this...

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1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

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1

I am a professional writer & photographer and I made a beautiful Art & Photo Book with Staples on-line service....

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1

We went to a Target store to buy a Bissell SpotClean - Model 52071. It retails at Target for $99.99, but Amazon sells...

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Staples and Target Latest Reviews

Recent published reviews
5

First of all, I am not a Pissed customer.
My request was to align my in store account with a website account in order for...

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1.8

I returned an item and got a receipt and dont remember getting a gift card from them. I couldnt find my original receipt...

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2.2

I bought a new laptop online. When it was delivered it wasn't new.
It already had an email listed as blocked. I called cu...

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No votes

Don't know card number. Need to talk to a person

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Staples and Target Products and Services

Most reviewed product and services
  • Staples Manager (109 reviews)
  • Staples Repair (27 reviews)
  • Staples Printing Service (22 reviews)
  • Target Manager (165 reviews)
  • Target Gift Card (162 reviews)
  • Target Cashier (107 reviews)