PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Staples and Target as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Staples
Target

Staples and Target Overview

Total reviews
818
2483
Company responses
0
0
Issues resolved
4
25

Target was first mentioned on PissedConsumer on Aug 30, 2007 and since then this brand received 2483 reviews. It is 1665 reviews more than Staples received since Nov 16, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Target customer support team than with Staples customer service.

Staples and Target Consumer Ratings

Rank
68 out of 614 in Supermarkets and Malls category
60 out of 614 in Supermarkets and Malls category
Customer service
73 in category
67 in category
Website
54 in category
53 in category
Staff
55 in category
51 in category

According to consumer ratings and reviews, Target ranks 8 points higher in the Supermarkets and Malls category than Staples. People gave Staples 1.3 stars for Customer service criterion in Supermarkets and Malls category and it is 37 points higher than the worst rated brand in this category. At the same time, Target was rated 1.5 stars for Customer service criterion in this category and it is 43 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Target has a higher rating than Staples. Regarding Staff criterion, consumers gave Staples 1.7 stars and it is 49% worse than other in category. Target however was rated 1.8 stars and it is 54% greater than other in category.

Staples and Target Rating Details

Customer service
1.3 (194 reviews)
1.5 (602 reviews)
Reviewer's quote

...When I called customer service, they denied accepting the cartridge back and indicated that the package must be unopened. Plus, the tine limit of 90 days had expired to return the product. So let me understand the policy of Staples - they sell you a product that is defective...

Y G

i stated To me Customer service means friendly and courteous service with a smile and if you don't display the demeanor they should work in a warehouse or something. I was really up set cause it felt like discrimination, hopefully i'm wrong. I've shopped at Target since 1986 a minimum of twice...

Tony C
Website
2.1 (141 reviews)
2.2 (512 reviews)
Reviewer's quote

..., 128gb (ssd), Intelr Uhd Graphics 620, 45 W, 42whr Battery When I called customer care , the lady informed me that the item delivered is not XPS and the website had typographical error. Now what I fail to understand is that typographical error should be like wrong weight or size or other smaller things but how come the whole model and...

Quinci

Prices on the website are far cheaper than in store. They don’t price adjust unless you inquire and then have customers have to go out of their way to prove they’re right. The website has far cheaper items and they should be the same price in store...

Dont b
Staff
1.7 (135 reviews)
1.8 (449 reviews)
Reviewer's quote

Hello, I am a Fort Lee NJ resident and been for over 10 years store customer,the staff is great,but what is *** me of that all the time i by printer cartridges ,it has to interfere my work by saying that the cartridges are a Counterfit ?! I have a HP Photosmart 6520 printer that uses 564...

Tim N

the staff in onor to the truth is nothing friendly and very very problematic at the time of presenting a coupon in the cash register. This is the second time that I always get stuck in the cash register with the staff, I can clearly say that the shift manager does not agree to treat a person who...

PissedConsumer1709178

Staples and Target Pros and Cons

Pros
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
  • Merchandise
  • Prices
  • Treated me terribly
Cons
  • Poor customer service
  • Unethical attitude to customers
  • Unable to provide adequate solution with their mistakes
  • Customer service
  • Rude employees
  • Customer service sucks

Staples and Target Most Positive Reviews

Top rated reviews
5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

5

Target also had a false advertisement for there Element 40" flat screen for $119.00. They stated it was only online...

Staples and Target Most Critical Reviews

Lowest rated reviews
1

On April 17, 2014, I bought a new Lenovo Desktop and paid $260 for the "Two-Year Total Support" package. I bought this...

1

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six...

Staples and Target Latest Reviews

Recent published reviews

I have ordered two 27" Dell Monitors for home Office purpose. They have sent email first stating that the shipping is de...

Read all 818 reviews

No one answered! This is so frustrating ! I have been trying for 20 min. Just want a person to answer!

Read all 2483 reviews

Staples and Target Products and Services

Most reviewed product and services
  • Staples Manager (107 reviews)
  • Staples Customer Care (61 reviews)
  • Staples Repair (27 reviews)
  • Target Customer Care (189 reviews)
  • Target Manager (164 reviews)
  • Target Gift Card (151 reviews)