PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Stanley Steemer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Stanley Steemer

We Clean Carpet of Minneapolis and Stanley Steemer Overview

Total reviews 137 768
Company responses 0 0
Issues resolved 1 6

We Clean Carpet of Minneapolis and Stanley Steemer Consumer Ratings

Rank
69 out of 493 in Cleaning Services category
40 out of 493 in Cleaning Services category
Customer service
45 in category
32 in category
Product or Service Quality
44 in category
34 in category
Reliability
41 in category
30 in category
Price Affordability
60 in category
48 in category

We Clean Carpet of Minneapolis and Stanley Steemer Rating Details

Customer service
1.4 (73 reviews)
1.7 (235 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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...Your company does not know how to provide good customer service and I will let it be known. I expect to hear from someone regarding reimbursement of my damage table TODAY. Thank you, Evelyn Fletcher (630) 290-****..

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Product or Service Quality
1.3 (70 reviews)
1.6 (241 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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...I've raved about the service and the people for years, sadly not today. I had my carpets cleaned, protected and deodorized and spent quite a bit of money on them. Imagine my surprise when I went out while they were drying and came home to a horrendous foul odor...

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Reliability
1.4 (64 reviews)
1.8 (218 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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This is my message to the Manager of Stanley Steemer upon getting our very first time service from them. " We just want to inform you that we received our rugs today in dismay with your agent who deliver these to us. First he came here without understanding that he should deliver our rugs not to...

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Price Affordability
1.5 (60 reviews)
2 (200 reviews)
Reviewer's quote

...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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...The company allows them to make up prices for work The company will not give a price fif stone tile or price per foot. These two employees made up 3 or 4x the original quote for tile. $380 their price...

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We Clean Carpet of Minneapolis and Stanley Steemer Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • Timely service
  • Technicians were polite
  • Came on day promised
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Customer service
  • Service
  • Cleaning of carpets

We Clean Carpet of Minneapolis and Stanley Steemer Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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5

men on time , cleaning was great, moved all furniture. this company really cares about customer service. from the moment...

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We Clean Carpet of Minneapolis and Stanley Steemer Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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1

same thing but here in Fort Myers, FLorida. sent them an area rug to clean… had dirty track marks. didn't smell funny...

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We Clean Carpet of Minneapolis and Stanley Steemer Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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1

In the dirt from the carpet is coming up and getting in my air space, and I am breathing it also I am so sorry I used...

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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2.4

Plain and simple: They did a very poor job on our carpet. Hit and miss. Scratched wood floor with equipment.

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We Clean Carpet of Minneapolis and Stanley Steemer Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Sofa Cleaning Service (4 reviews)
  • Stanley Steemer Cleaning Service (227 reviews)
  • Stanley Steemer Carpet Cleaning Service (144 reviews)
  • Stanley Steemer Commercial (55 reviews)