PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about We Clean Carpet of Minneapolis and Stanley Steemer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

We Clean Carpet of Minneapolis
Stanley Steemer

We Clean Carpet of Minneapolis and Stanley Steemer Overview

Total reviews
137
733
Company responses
0
0
Issues resolved
1
5

Stanley Steemer was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 733 reviews. It is 596 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with We Clean Carpet of Minneapolis customer support team and Stanley Steemer customer service.

We Clean Carpet of Minneapolis and Stanley Steemer Consumer Ratings

Rank
68 out of 717 in Cleaning Services category
40 out of 717 in Cleaning Services category
Customer service
45 in category
32 in category
Product or Service Quality
46 in category
38 in category
Staff
51 in category
35 in category

According to consumer ratings and reviews, Stanley Steemer ranks 28 points higher in the Cleaning Services category than We Clean Carpet of Minneapolis. People gave We Clean Carpet of Minneapolis 1.4 stars for Customer service criterion in Cleaning Services category and it is 104 points higher than the worst rated brand in this category. At the same time, Stanley Steemer was rated 1.7 stars for Customer service criterion in this category and it is 117 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Stanley Steemer has a higher rating than We Clean Carpet of Minneapolis. Regarding Staff criterion, consumers gave We Clean Carpet of Minneapolis 1.4 stars and it is 66% greater than other in category. Stanley Steemer however was rated 1.9 stars and it is 77% greater than other in category.

We Clean Carpet of Minneapolis and Stanley Steemer Rating Details

Customer service
1.4 (73 reviews)
1.7 (215 reviews)
Reviewer's quote

...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

LaQuita S

...Your company does not know how to provide good customer service and I will let it be known. I expect to hear from someone regarding reimbursement of my damage table TODAY. Thank you, Evelyn Fletcher (630) 290-8918..

PissedConsumer1662583
Product or Service Quality
1.3 (70 reviews)
1.6 (220 reviews)
Reviewer's quote

... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

Julie H

...HOUSE, IF I HAD A BARN I'D TAKE HIM OUT BEHIND IT, I HOPE YOU'RE GETTING MY MEANING, THERE ARE NOT REPRESENTING YOUR COMPANIES MISSION STATEMENT, YOUR QUALITY OF EMPLOYEES,PRATICES AND STANDARDS. I HAVE FRIENDS THAT STARTED IN WILTON MANORS FLORIDA WITH ME MANY YEARS AGO, AND THEY ARE NOW PROUD EMPLOYEES OF STANLEY STEEMER FRANCHISES IN CALIFORNIA ALL OVER . THOSE WERE...

PissedConsumer1714285
Staff
1.4 (70 reviews)
1.9 (212 reviews)
Reviewer's quote

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

PissedConsumer1550738

...This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making sure no problems would occur afterward...

Mackay

We Clean Carpet of Minneapolis and Stanley Steemer Pros and Cons

Pros
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
  • Timely service
  • Technicians were polite
  • Workmen were polite
Cons
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged
  • Customer service
  • Service
  • Cleaning of carpets

We Clean Carpet of Minneapolis and Stanley Steemer Most Positive Reviews

Top rated reviews
5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

We Clean Carpet of Minneapolis and Stanley Steemer Most Critical Reviews

Lowest rated reviews
1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

We Clean Carpet of Minneapolis and Stanley Steemer Latest Reviews

Recent published reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

Read all 137 reviews
1

Ruined my carpet and will not respond to request for assistance in fixing the problems caused by this company.

Read all 733 reviews

We Clean Carpet of Minneapolis and Stanley Steemer Products and Services

Most reviewed product and services
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)
  • Stanley Steemer Cleaning Service (222 reviews)
  • Stanley Steemer Carpet Cleaning Service (139 reviews)
  • Stanley Steemer Commercial (33 reviews)