PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanley Steemer and We Clean Carpet of Minneapolis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanley Steemer
Has Verified Representatives
1.8
Stanley Steemer
We Clean Carpet of Minneapolis

Stanley Steemer and We Clean Carpet of Minneapolis Overview

Total reviews 780 137
Company responses 0 0
Issues resolved 8 1

Stanley Steemer and We Clean Carpet of Minneapolis Consumer Ratings

Rank
41 out of 478 in Cleaning Services category
69 out of 478 in Cleaning Services category
Product or Service Quality
32 in category
43 in category
Customer service
32 in category
45 in category
Reliability
31 in category
41 in category
Price Affordability
48 in category
60 in category

Stanley Steemer and We Clean Carpet of Minneapolis Rating Details

Product or Service Quality
1.7 (249 reviews)
1.3 (70 reviews)
Reviewer's quote

...I was always very pleased with your service for the many years I lived in Florida. However since moving to Louisiana I have been very unhappy with Stanley Steemer. In August I made an online appointment...

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... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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Customer service
1.7 (242 reviews)
1.4 (73 reviews)
Reviewer's quote

...Is A++ in customer service! and should receive a star also !!!!!! Because of the terrible work that was done the 1st time on 09/20. Invoice #331389 charging us $272. 00...

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...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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Reliability
1.8 (224 reviews)
1.4 (64 reviews)
Reviewer's quote

Carpet was left very wet and not very clean. Was very soiled three weeks later with no one in the house.

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Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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Price Affordability
1.9 (208 reviews)
1.5 (60 reviews)
Reviewer's quote

Your company's agent/crew Jeremy Leskow who gave us price estimates told us before and promised that it is your policy/standard service that every rugs you clean would be placed back to where it was taken. But the guy who deliver these rugs today whose van plate number is XEV-K92 (we're asking his...

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...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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Stanley Steemer and We Clean Carpet of Minneapolis Pros and Cons

Pros
  • Timely service
  • Came on day promised
  • Technicians were polite
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
Cons
  • Customer service
  • Cleaning of carpets
  • Service
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged

Stanley Steemer and We Clean Carpet of Minneapolis Most Positive Reviews

Top rated reviews
5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

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5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

men on time , cleaning was great, moved all furniture. this company really cares about customer service. from the moment...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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Stanley Steemer and We Clean Carpet of Minneapolis Most Critical Reviews

Lowest rated reviews
1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

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1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

same thing but here in Fort Myers, FLorida. sent them an area rug to clean… had dirty track marks. didn't smell funny...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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Stanley Steemer and We Clean Carpet of Minneapolis Latest Reviews

Recent published reviews
2

We hired stanley steemer to clean our carpet, the job is absolutely terrible, they did more like a glorified vacuuming,...

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1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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1.2

Carpet was left very wet and not very clean. Was very soiled three weeks later with no one in the house.

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

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Stanley Steemer and We Clean Carpet of Minneapolis Products and Services

Most reviewed product and services
  • Stanley Steemer Cleaning Service (228 reviews)
  • Stanley Steemer Carpet Cleaning Service (144 reviews)
  • Stanley Steemer Commercial (55 reviews)
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Sofa Cleaning Service (4 reviews)