PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanley Steemer and We Clean Carpet of Minneapolis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanley Steemer
We Clean Carpet of Minneapolis

Stanley Steemer and We Clean Carpet of Minneapolis Overview

Total reviews
728
137
Company responses
0
0
Issues resolved
5
1

Stanley Steemer was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 728 reviews. It is 591 reviews more than We Clean Carpet of Minneapolis received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Stanley Steemer customer support team and We Clean Carpet of Minneapolis customer service.

Stanley Steemer and We Clean Carpet of Minneapolis Consumer Ratings

Rank
42 out of 828 in Cleaning Services category
70 out of 828 in Cleaning Services category
Product or Service Quality
38 in category
46 in category
Customer service
33 in category
46 in category
Staff
36 in category
52 in category

According to consumer ratings and reviews, Stanley Steemer ranks 28 points higher in the Cleaning Services category than We Clean Carpet of Minneapolis. People gave Stanley Steemer 1.6 stars for Product or Service Quality criterion in Cleaning Services category and it is 82 points higher than the worst rated brand in this category. At the same time, We Clean Carpet of Minneapolis was rated 1.3 stars for Product or Service Quality criterion in this category and it is 74 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Stanley Steemer has a higher rating than We Clean Carpet of Minneapolis. Regarding Staff criterion, consumers gave Stanley Steemer 1.9 stars and it is 70% greater than other in category. We Clean Carpet of Minneapolis however was rated 1.4 stars and it is 57% greater than other in category.

Stanley Steemer and We Clean Carpet of Minneapolis Rating Details

Product or Service Quality
1.6 (219 reviews)
1.3 (70 reviews)
Reviewer's quote

I received service from Stanley Steemer by having my carpets cleaned. The technician was not mindful of his equipment and the hose was scraping the wall. I pointed the damage out to the supervisor and he acknowledged the damage and stated someone would be back in touch with me...

Denise R

My problem is that I didn't read the reviews before hiring them or the reviews after they ripped me off until now. I am so burned out on this matter that all I can say is, they are *** crooks. The last conversation I had with these crooks was a couple days ago when a "MANAGER" got involved and...

PissedConsumer1330980
Customer service
1.8 (214 reviews)
1.4 (73 reviews)
Reviewer's quote

...Your company does not know how to provide good customer service and I will let it be known. I expect to hear from someone regarding reimbursement of my damage table TODAY. Thank you, Evelyn Fletcher (630) 290-8918..

PissedConsumer1662583

First of all they came out and cleaned 3 rooms, a set of stairs and a hallway in LESS than 2 hours! How is that possible? When I pointed out my areas of concern I was advised that those were "high traffic" areas and would not be as clean. INTERESTING but after the carpet dried I noticed that they...

TIFFANY P
Staff
1.9 (209 reviews)
1.4 (70 reviews)
Reviewer's quote

...This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making sure no problems would occur afterward...

Mackay

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done which is SHADY! Oh but then comes the ILLEGAL PART. You think you're just signing your name on their electronic pad to approve your debit card transaction but no, they use that...

Julie H

Stanley Steemer and We Clean Carpet of Minneapolis Pros and Cons

Pros
  • Timely service
  • Technicians were polite
  • Workmen were polite
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
Cons
  • Customer service
  • Service
  • Cleaning of carpets
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged

Stanley Steemer and We Clean Carpet of Minneapolis Most Positive Reviews

Top rated reviews
5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

Stanley Steemer and We Clean Carpet of Minneapolis Most Critical Reviews

Lowest rated reviews
1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

Stanley Steemer and We Clean Carpet of Minneapolis Latest Reviews

Recent published reviews
2.9

I am a former employee of Stanley steemer which I highly recommend wholeheartedly. I worked for Stanley steemer in South...

Read all 728 reviews
1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

Read all 137 reviews

Stanley Steemer and We Clean Carpet of Minneapolis Products and Services

Most reviewed product and services
  • Stanley Steemer Cleaning Service (222 reviews)
  • Stanley Steemer Carpet Cleaning Service (138 reviews)
  • Stanley Steemer Commercial (32 reviews)
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)