PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanley Steemer and We Clean Carpet of Minneapolis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanley Steemer
We Clean Carpet of Minneapolis

Stanley Steemer and We Clean Carpet of Minneapolis Overview

Total reviews
759
137
Company responses
0
0
Issues resolved
6
1

Stanley Steemer and We Clean Carpet of Minneapolis Consumer Ratings

Rank
40 out of 483 in Cleaning Services category
69 out of 483 in Cleaning Services category
Product or Service Quality
37 in category
44 in category
Customer service
32 in category
45 in category
Reliability
31 in category
41 in category
Price Affordability
47 in category
59 in category

Stanley Steemer and We Clean Carpet of Minneapolis Rating Details

Product or Service Quality
1.6 (234 reviews)
1.3 (70 reviews)
Reviewer's quote

...Won't use this service again. Also never got a receipt for the job but they cashed my check..

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... ILLEGAL & BOGUS contract which states you the homeowner will not hold them accountable for damage to your home or theft!!!! Who would ever agree to that? The service guys equipment let out a foul offensive smelling odor that filled my house, my carpet now smells like a dirty wet mop and it didnt prior to , he didn't clean inside of my closets and the carpet is still dirty! I called about 3 days later and hot a manager who called himself "John" who told me ther...

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Customer service
1.7 (230 reviews)
1.4 (73 reviews)
Reviewer's quote

...Your company does not know how to provide good customer service and I will let it be known. I expect to hear from someone regarding reimbursement of my damage table TODAY. Thank you, Evelyn Fletcher (630) 290-8918..

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...DO NOT ALLOW THESE PEOPLE TO CLEAN YOUR CARPET!! The customer service is horrible and the quality of work is horrible!!!!!..

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Reliability
1.8 (216 reviews)
1.4 (64 reviews)
Reviewer's quote

As we prepare our home for sale, we had Stanley Steemer come to our home to clean the tiles and grout in the kitchen, mudroom and master bathroom. We also hired them to clean two shower stalls and the basement carpet/stairs.Although promised on the phone, the grout did not come out clean at all....

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Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam clean a marble tile bathroom about 4 x4 We have no pets, no stains, room an occasional guest room. Techs arrived and would only shampoo for $64. They quoted a minimum of $700 to a...

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Price Affordability
2 (199 reviews)
1.5 (60 reviews)
Reviewer's quote

...The company allows them to make up prices for work The company will not give a price fif stone tile or price per foot. These two employees made up 3 or 4x the original quote for tile. $380 their price...

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...He let us know up front what our “out the door” price would be. The house smells like a fresh citrus field! Couldn’t be happier..

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Stanley Steemer and We Clean Carpet of Minneapolis Pros and Cons

Pros
  • Timely service
  • Technicians were polite
  • Workmen were polite
  • Thought the guy and his wife were decent enough
  • Technician was nice
  • Less than zero
Cons
  • Customer service
  • Service
  • Cleaning of carpets
  • Sloppy workmanship
  • Quality of service and price
  • Price quoted when appt made was not what was charged

Stanley Steemer and We Clean Carpet of Minneapolis Most Positive Reviews

Top rated reviews
5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

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5

Wow what a great company i had the best tech ever jason was his name and had a helper did everthing i asked than he...

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5

men on time , cleaning was great, moved all furniture. this company really cares about customer service. from the moment...

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5

The Truck 3 came out give me the proper quote on my carpets after looking at them and they look so good like brand new...

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Stanley Steemer and We Clean Carpet of Minneapolis Most Critical Reviews

Lowest rated reviews
1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

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1

I am a business man in the service industry for 35 years...

First the tech was late and he told my why...He was hung ov...

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1

same thing but here in Fort Myers, FLorida. sent them an area rug to clean… had dirty track marks. didn't smell funny...

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1

I WAS TO HAVE MY CARPETS DOWN THE SAME DAY AND TIME AS THE GUY WHO JUST COMPLAINED, I NEVER GOT A CALL SO I LEFT I HAD...

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Stanley Steemer and We Clean Carpet of Minneapolis Latest Reviews

Recent published reviews
1.6

This was a huge waste of money. The area rug that I wanted cleaned smelled worse after the service &;;;;;;;;;; is...

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1

On the phine I was quoted $189 but in person my bill came out to be $275. They make you pay BEFORE the job is done...

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1

As we prepare our home for sale, we had Stanley Steemer come to our home to clean the tiles and grout in the kitchen, mu...

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1

Carlsbad California. Quoted me one price on phone $59 for sanitize and steam one bedroom. Tech would quote me to steam...

Read full review

Stanley Steemer and We Clean Carpet of Minneapolis Products and Services

Most reviewed product and services
  • Stanley Steemer Cleaning Service (228 reviews)
  • Stanley Steemer Carpet Cleaning Service (142 reviews)
  • Stanley Steemer Commercial (49 reviews)
  • We Clean Carpet Of Minneapolis Carpet Cleaning Service (52 reviews)
  • We Clean Carpet Of Minneapolis Cleaning Service (34 reviews)
  • We Clean Carpet Of Minneapolis Customer Care (16 reviews)