PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanley Steemer and Vip Steemer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanley Steemer

Stanley Steemer

Has verified representatives
1.8
Stanley Steemer
Vip Steemer

Stanley Steemer and Vip Steemer Overview

Total reviews
729
2
Company responses
0
0
Issues resolved
5
0

Stanley Steemer was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 729 reviews. It is 727 reviews more than Vip Steemer received since May 17, 2017.

Stanley Steemer and Vip Steemer Consumer Ratings

Rank
42 out of 828 in Cleaning Services category
580 out of 2659 in Service Centers and Repairs category
Product or Service Quality
38 in category
423 in category
Customer service
33 in category
451 in category
Staff
36 in category
444 in category

Stanley Steemer and Vip Steemer Rating Details

Product or Service Quality
1.6 (219 reviews)
1 (1 review)
Reviewer's quote

I received service from Stanley Steemer by having my carpets cleaned. The technician was not mindful of his equipment and the hose was scraping the wall. I pointed the damage out to the supervisor and he acknowledged the damage and stated someone would be back in touch with me...

Denise R

I had a leak in my basement and I was desperate . It was on a Sunday so I searched to see if I can find someone to respond quickly, Few companies responded but before I even make a decision he was at my property already. I guess he was broke and he needed money badly. I gave him a benefit of the...

PissedConsumer1096814
Customer service
1.8 (214 reviews)
1 (1 review)
Reviewer's quote

...Your company does not know how to provide good customer service and I will let it be known. I expect to hear from someone regarding reimbursement of my damage table TODAY. Thank you, Evelyn Fletcher (630) 290-8918..

PissedConsumer1662583

No items

Staff
1.9 (209 reviews)
1 (1 review)
Reviewer's quote

...This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making sure no problems would occur afterward...

Mackay

No items

Stanley Steemer and Vip Steemer Pros and Cons

Pros
  • Timely service
  • Technicians were polite
  • Workmen were polite
No votes
Cons
  • Customer service
  • Service
  • Cleaning of carpets
  • Money graber liar
  • Julian iwundu is an arrogrant unprofessional liar
  • Greed

Stanley Steemer and Vip Steemer Most Positive Reviews

Top rated reviews
5

Called Stanley steamer yesterday for my "Down stairs carpet, which I clearly stated was my main concern, and my stairs,...

No votes

Stanley Steemer and Vip Steemer Most Critical Reviews

Lowest rated reviews
1

Horrible customer service! I paid over $200 to have our carpets cleaned when we bought our house. There was only onr...

1

I had a leak in my basement and I was desperate . It was on a Sunday so I searched to see if I can find someone to...

Stanley Steemer and Vip Steemer Latest Reviews

Recent published reviews

I had an off white carpet cleaned, it became a polka dotted carpet after it dried. I contact the company and never...

Read all 729 reviews

Hired this company to do repairs after a flood in my basement in February 2017. Initially the service was very...

Read all 2 reviews

Stanley Steemer and Vip Steemer Products and Services

Most reviewed product and services
  • Stanley Steemer Cleaning Service (222 reviews)
  • Stanley Steemer Carpet Cleaning Service (138 reviews)
  • Stanley Steemer Commercial (32 reviews)
  • Vip Steemer Flood Restoration (2 reviews)