PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SquareTrade and Warrantech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SquareTrade
Warrantech

SquareTrade and Warrantech Overview

Total reviews
563
371
Company responses
0
0
Issues resolved
10
3

SquareTrade and Warrantech Consumer Ratings

Rank
119 out of 1049 in Insurance category
385 out of 1726 in Service Centers and Repairs category
Customer service
86 in category
240 in category
Product or Service Quality
100 in category
218 in category
Exchange, Refund and Cancellation Policy
75 in category
172 in category
Website
102 in category
280 in category

SquareTrade and Warrantech Rating Details

Customer service
1.5 (294 reviews)
1.3 (172 reviews)
Reviewer's quote

...of insurance is this? I have been paying this fee for months and now you want $129 to send me a new phone! They won't even send this inquiry to escalated customer service rep unless I also pay the $129. Just cancelled this awful policy. What a waste of money! I will never use this insurance ever...

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...Terrible customer service..

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Product or Service Quality
1.5 (266 reviews)
1.2 (136 reviews)
Reviewer's quote

...Square Trade is sending a refund for the purchase of the product. Super company to work with on claims. Highly recommended..

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...The service technician came out and verified the problems with pictures etc. They were sent off to Warrantech and my claim was denied because they don't cover burn-in. Well I know that I paid $2300...

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Exchange, Refund and Cancellation Policy
1.5 (254 reviews)
1.2 (123 reviews)
Reviewer's quote

To whom it may concern Squaretrade is a *** SCAM! Me &;; my wife purchased a television from Sam's Club & we had to exchange the television & Sam's Club transferred the scam to the new television. Well one night while being stuck in the house quarantined by the COVID19 Pandemic...

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Stay away from this company! Took 4 weeks on each claim to get someone out to fix my washer then they Refused to replace my washer and gave me a refund check that they deducted parts and services from! They are not honoring the warranty..

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Website
2 (250 reviews)
1.3 (120 reviews)
Reviewer's quote

...Now they tell me it's being denied because the place doesn't have a website or any online presence. Never again will I deal with this scam company..

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They even ask us to use their website for faster service (hear it on hold), but their website has never works in the past 1 year with any current web browsers (Chrome or IE) to attach our policy to their online account. It see the policy but cannot attach to the account. So you can never use their...

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SquareTrade and Warrantech Pros and Cons

Pros
  • Service i received in the past
  • Initial ploy sounded good
  • Price
  • Answered the phone
  • People i spoke with were cordial
  • That they answred the phone
Cons
  • Run around no positive service
  • Horrible customer service
  • Being deceived
  • Long hold periods
  • Supervisors not available
  • Absolutely should not be in customer service business

SquareTrade and Warrantech Most Positive Reviews

Top rated reviews
5

Fraudulent Business Practices! I bought an iphone from Consumer Cellular. It was defective and was replaced with a new i...

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5

Some people do not under stand their contract and what it details - It's simple as calling the company and requesting a...

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5

Please call me back at 77471180302

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5

I have warned Tech products warranted by Warren Tech and as long as you read the terms and condition and like all these...

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SquareTrade and Warrantech Most Critical Reviews

Lowest rated reviews
1

I read a lot of good review with SquareTrade but I guess at some point someone has to pay for the good that they are...

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1

THEY SENT OUT A COMPANY CALLED WORLD APPLIANCE, THE WASHER WOULD NOT DRAIN IT WAS FULL OF WATER, HE DISCONNECTED THE DRA...

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1

Been having trouble with my cell phone the last month. It's obvious something is wrong as it freezes and won't turn on...

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1

11/15 Washing machine broke down
11/20 Repair/diagnosis appt + parts ordered
12/1 (yes 10 days later!!) Warrantech decid...

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SquareTrade and Warrantech Latest Reviews

Recent published reviews
No votes

CANT GET MY INTERNET OR SOUND TO WORK

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No votes

Upper sparayer dismantle inside washer

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No votes

Billed twice once on April 19 then on April 24. Called to resolve it no one ever there.

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1

Samsung ice maker doesnt make enough ice and freezer that it does not dispense. Problem is ongoing since i brought...

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SquareTrade and Warrantech Products and Services

Most reviewed product and services
  • Squaretrade Protection Plan (91 reviews)
  • Squaretrade Claim (57 reviews)
  • Squaretrade Customer Care (57 reviews)
  • Warrantech Warranty (68 reviews)
  • Warrantech Refrigerator Warranty (49 reviews)
  • Warrantech Claim (28 reviews)