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Squaretrade

Service Centers and Repairs
  • 4 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $46.2K CLAIMED LOSSES
  • $577 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Service i received in the past 5
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Being deceived4
  • Way i was treated3
  • Warranty and their customer service3
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Warrantech

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Answered the phone 4
  • That they answred the phone 1
  • Stood behind the warranty 1
  • Service company that tried to fix tv 1
  • People i spoke with were cordial 1

Customers don't like

  • Supervisors not available5
  • Long hold periods5
  • Run around4
  • Refused to reactivate repair order3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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