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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $52.7K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 6
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Would not honor my policy3
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service5
  • Being mislead and wasting my time4
  • Phone shut off without notice2
  • Incompitence2
  • Extremely long wait times with lies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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