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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $499 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 3
  • Initial ploy sounded good 2
  • Price 2
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived10
  • Run around no positive service9
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Poor customer service3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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