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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $570 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Went over and above to resolve my problem 2
  • Yelp does have many helpful reviews 1

Customers don't like

  • Run around no positive service4
  • Being deceived4
  • Never replaced or repaired as agreed4
  • Warranty and their customer service3
  • Way i was treated3
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Tracfone

Telecommunications
  • 13 ISSUES RESOLVED
  • 1019 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 12
  • Cost when i used very few minutes 11
  • Good service for years 11
  • Price 11
  • Having the same phone number 7

Customers don't like

  • Untrained call centers8
  • Customer service6
  • No resolution to my problem5
  • Nonresponsive5
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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