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Squaretrade

Service Centers and Repairs
  • 6 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Warranty and their customer service4
  • Run around no positive service4
  • Never replaced or repaired as agreed4
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $397 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 13
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Customer service very poor4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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