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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $492 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Them before i had to file a claim 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Run around no positive service11
  • Being deceived11
  • Being lied to7
  • Never replaced or repaired as agreed7
  • Would not honor my policy5
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 963 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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