Squaretrade vs Straight Talk Wireless

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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $529 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 4
  • Low price for insurance 1
  • Price 1
  • Product is it was useable 1
  • Went over and above to resolve my problem 1

Customers don't like

  • Being deceived11
  • Run around no positive service11
  • Never replaced or repaired as agreed7
  • Being lied to6
  • Have not taken responsibilty for covered phone5

Products by Squaretrade

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1447 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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