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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $33.5K CLAIMED LOSSES
  • $541 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Went over and above to resolve my problem 2
  • Yelp does have many helpful reviews 1

Customers don't like

  • Being deceived4
  • Run around no positive service4
  • Being lied to4
  • Never replaced or repaired as agreed4
  • Way i was treated3
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1521 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service22
  • Customer service staff20
  • Misleading terms of service15
  • Being lied to8
  • Refusal to help6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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