PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Square and Venmo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Square
Venmo

Square and Venmo Overview

Total reviews
672
13
Company responses
0
0
Issues resolved
3
0

Square was first mentioned on PissedConsumer on Jan 16, 2012 and since then this brand received 672 reviews. It is 659 reviews more than Venmo received since Mar 6, 2018.

Square and Venmo Consumer Ratings

Rank
308 out of 2345 in Financial Services category
24 out of 293 in Cash Services category
Customer service
268 in category
13 in category
Reliability
198 in category
51 in category
Website
248 in category
19 in category

Square and Venmo Rating Details

Customer service
1.1 (331 reviews)
1.8 (5 reviews)
Reviewer's quote

...Customer service is a joke, they do not care..

Jenny H

...Its obviously not secure and their practices are unorthodox, with horrible customer service. With the millions of people they deal with as customers, youd think they could give reassurance in a more transparent nature. DO NOT TRUST VENMO...

Stephenson
Reliability
1.2 (317 reviews)
1 (4 reviews)
Reviewer's quote

...Poor customer service, reliability, communication and policies..

Jennifer M

DO NOT TRUST THIS SHADY COMPANY WITH YOUR HARD EARNED MONEY!!! Use zelle!!!!

David w
Website
1.6 (310 reviews)
1.8 (5 reviews)
Reviewer's quote

...I have tried to set up my website to take payments with their website payment gateway and it is the craziest system I have ever encountered from a payment system and I have integrated lots of them. Support is a white herring. Don't bother..

Edward H

The person was very helpful

PissedConsumer1753470

Square and Venmo Pros and Cons

Pros
  • Convenience
  • Are thieves
  • Supposed ease of use
  • Too good to be true
Cons
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue
  • Have zero customer service
  • Horrible customer experience
  • Fraud

Square and Venmo Most Positive Reviews

Top rated reviews
5

I am sorry bother people by keeping the below post,I did get the money from cash app. I have to admit it's my mistake...

5

The person was very helpful

Square and Venmo Most Critical Reviews

Lowest rated reviews
1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

1

Sucks
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Square and Venmo Latest Reviews

Recent published reviews

Someone hacked my account and stole 50$ from me one of your cash app users

Read all 672 reviews

I need to access that account

Read all 13 reviews

Square and Venmo Products and Services

Most reviewed product and services
  • Square Account (207 reviews)
  • Square Credit Card Payment Processing Service (62 reviews)
  • Square Cash App Mobile Application (50 reviews)
  • Venmo Money Transfer (6 reviews)