PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spy Tronix Security Warehouse and Swann as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spy Tronix Security Warehouse
Swann

Spy Tronix Security Warehouse and Swann Overview

Total reviews 3 60
Company responses 0 0
Issues resolved 0 0

Spy Tronix Security Warehouse and Swann Consumer Ratings

Rank
321 out of 939 in Equipment category
61 out of 249 in Security and Protection Services category
Product or Service Quality
312 in category
63 in category
Customer service
331 in category
48 in category
Reliability
278 in category
54 in category
Exchange, Refund and Cancellation Policy
292 in category
32 in category

Spy Tronix Security Warehouse and Swann Rating Details

Product or Service Quality
1 (1 review)
1.3 (36 reviews)
Reviewer's quote

Worst customer service, I am really sorry I ordered from thus company I purchased two items and both were defective especially the spy pen camera. I connected to pc and after having it work for 1 whole day the next day the camera record button never stayed on. Contacted them from day 2 now at day...

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...Since then I am not getting any alerts nor are there any settings to arm or disarm the product. Tried calling the customer service but very unsuccessful . Sent a few emails but still no replies..

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Customer service
1 (1 review)
1.3 (39 reviews)
Reviewer's quote

No items

...Very poor customer service very poor product! DO NOT BUY SWANN SECURITY PRODUCTS!!! Terrible company!!..

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Reliability
1 (1 review)
1.5 (26 reviews)
Reviewer's quote

No items

My Swann outdoor wireless security camera has not worked since the migration. I have tried untold times to connect the camera to my phone and other devices unsuccessfully. I have spoken to 3 of your technicians and not one of them could locate the problem. I discovered this when I had an incident...

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Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (32 reviews)
Reviewer's quote

No items

New system won't work did not come with cable i need. Customer support kept disconnecting me. never would answer my ?.Read all reviews on home depot web site and all where great but now i found the real reviews and all very bad to criminal. Swann you suck and so dose Home depot.

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Spy Tronix Security Warehouse and Swann Pros and Cons

Pros
No votes
  • Worked as needed before
  • To have an answer at least after 24 hours
  • Solid camera
Cons
No votes
  • Customer service
  • Tech support
  • Lack of technical help

Spy Tronix Security Warehouse and Swann Most Positive Reviews

Top rated reviews
No votes
5

I have had a couple issues for which I have had to call Swann, three times in fact. All three times, I have had to wait...

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No votes
3.7

Cameras went in as expected and work well. Cabling could have been better because we only got one length. With 6...

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Spy Tronix Security Warehouse and Swann Most Critical Reviews

Lowest rated reviews
1

Worst customer service, I am really sorry I ordered from thus company I purchased two items and both were defective...

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1

Tried to call Swann 4 times each time there was 25 to 38 callers ahead of me. Waited when they came to work, got...

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No votes
1

lasted 18 months then lost output on hdmi port i have called tec support around 10 times they are absolutely useless...

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Spy Tronix Security Warehouse and Swann Latest Reviews

Recent published reviews
No votes

Worse company ever. Do not order from here u can get it cheaper at amazon. Customer services is horrible.. do ur self a...

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No votes

My cameras wont connect to the WiFi

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No votes

Purchased 8gb flashdrive voice recorder. Very fast shipping. Device never worked. Computer and laptop would not...

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1.3

My Swann outdoor wireless security camera has not worked since the migration. I have tried untold times to connect the...

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Spy Tronix Security Warehouse and Swann Products and Services

Most reviewed product and services
  • Spy Tronix Security Warehouse Surveillance Cameras (2 reviews)
  • Swann Technical Support (10 reviews)
  • Swann Security System (9 reviews)
  • Swann Surveillance Cameras (7 reviews)