PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Sprouts Farmers Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Sprouts Farmers Market

Whole Foods Market and Sprouts Farmers Market Overview

Total reviews 250 459
Company responses 0 0
Issues resolved 1 4

Whole Foods Market and Sprouts Farmers Market Consumer Ratings

Rank
131 out of 566 in Food Stores category
105 out of 566 in Food Stores category
Customer service
121 in category
123 in category
Price Affordability
156 in category
93 in category
Product or Service Quality
99 in category
117 in category
Layout of Store
81 in category
82 in category

Whole Foods Market and Sprouts Farmers Market Rating Details

Customer service
1.7
(125 reviews)
1.7
(242 reviews)
Reviewer's quote

I had a very negative experience, customer service of the employees is lacking. I placed a pick up order through Amazon, which the store could not locate. The store manager and the checkout girl would not help me, didnt try to solve the problem...

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Sprouts in Ventura: Customer service is horrible. If you ask one employee To help you find a certain item, they always tell you they dont know, and thats it They never bother to find someone or ask someone who does know. You get the old pass the buck routine and can never get any resolution to...

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Price Affordability
2
(110 reviews)
2.6
(188 reviews)
Reviewer's quote

...I purchased few items in order to take advantage of the on sale prices that the product label was displaying. I choose to check out thru the self checking option the store had. During the scanning time I noticed that the products advertised to be on sale in fact were scanned at full price...

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I was in store today and was looking to price some frozen breakfast sausages. They were in freezer bin near deli, but the tiny price stickers were mounted on BACK of the case ((at least 30inches from closest I could get to them, even bending and twisting). No one around to help...

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Product or Service Quality
2.3
(108 reviews)
2.1
(201 reviews)
Reviewer's quote

Bakery department worker name Mark was blocking the entrance of the full service check out line claiming that costumers knocked over his products when is crowded. I never saw any costumer knocking over any product in the store (Chelsea branch New York, NY) he is doing that every night delaying...

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...So, I was informed that they cannot provide the excellent customer service I have come to expect any longer, as the Band Saws have been taken away. Also..

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Layout of Store
3
(99 reviews)
3
(180 reviews)
Reviewer's quote

...make sure it's dealt w/; there's no excuse for it & he only didn't believe me because I'd had a previous complaint & they have no camera in that part of the store. It would be easily visible on tape. So I want a Corporate Supervisor to get back to me to address this...

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On Friday I went into your store. Time 4:00 pm. 09/01/2023...

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Whole Foods Market and Sprouts Farmers Market Pros and Cons

Pros
  • Most of the employees there
  • Some great products
  • Service and cleanliness
  • Fruits and vegetables
  • Location
  • Great prices and options for healthy produce
Cons
  • Bad customer service
  • Very rude
  • Mask mandate
  • Customer service
  • Discrimination
  • Poor decision making

Whole Foods Market and Sprouts Farmers Market Most Positive Reviews

Top rated reviews
5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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5

I have enjoyed shopping in your store for many years. However, while recently visiting the Lodi store, I was stopped by...

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5

Misleading customers by copying the colors/fonts etc. of well-known, delicious products and replacing them with inferior...

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5

I had the best deli clerk today!! Amanda in keller your great at what you do.. made my day so much brighter.

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Whole Foods Market and Sprouts Farmers Market Most Critical Reviews

Lowest rated reviews
1

White Plains NY 2.28.24. Time 12:46 Visa ending 3943. Bill value 61.49.
I purchased few items in order to take advantage...

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1

Was told I had to leave store, not allowing shoppers with medical issues to shop without masks.

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1

I called whole foods market to ask about a very simple product. High vitamin butter oil. I got two rude disgusting males...

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1

Now that I see I'm not the only one who thinks this company is a fraud

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Whole Foods Market and Sprouts Farmers Market Latest Reviews

Recent published reviews
1

On January 21st between 4-4:45 pm. Bakery department worker name Mark was blocking the entrance of the full service chec...

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2.9

I miss the old Henrys Farmers Market
Prices up every week for mediocre vegetables. Bins for fruit, grains etc are poorly...

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1

WF, ever since Amazon bought them has had empty shelves. You go shopping to buy your products and you get there and the...

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3.1

Spent over $100 at checkout with multiple items at Wheatridge Co Sprouts. Checker did not even attempt to help bag but...

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