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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service36
  • Run around from sprint18
  • Given the runaround12
  • Escalation department rudeness11
  • Unprofessional manager10
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Vodacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $27.8K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Billing Practices
Reliability
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Because they are incompetent1
  • Being treated as i am inferior1
  • Condescending attitude displayed towards me1
  • Service i received1

Products by Vodacom

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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