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Verizon
Sprint

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Verizon

Verizon

1.7
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2542 TOTAL REVIEWS
Rank
209 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    03:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
263 reviews
1.7
244 reviews
1.8
157 reviews
Sprint

Sprint

1.6
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1457 TOTAL REVIEWS
Rank
248 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
215 reviews
1.5
188 reviews
1.8
101 reviews

How would you compare Verizon vs Sprint?

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ce.levine14
#1386073

I'm locked into sprint for 18 months. I couldn't leave at this point.

I wanted to leave during my last "visit" to the store but I would lose the value of my trade in phone which was over $200.00 I couldn't even switch phones without losing the value of the trade in.

I am new to Sprint. I will not be a long time customer.

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