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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2228 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 4
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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ce.levine14
#1386073

I'm locked into sprint for 18 months.I couldn't leave at this point.

I wanted to leave during my last "visit" to the store but I would lose the value of my trade in phone which was over $200.00 I couldn't even switch phones without losing the value of the trade in.

I am new to Sprint.I will not be a long time customer.