Sprint vs Verizon
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Customers like
- Unlimited data plans 6
- Proximity of the store to my home 6
- Family plan in my budget 6
- When i could block numbers 4
- Customer service 4
Customers don't like
- Customer service50
- Run around from sprint7
- No resolution7
- Unprofessional manager6
- Escalation department rudeness5
Products by Sprint
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Customers like
- Internet 6
- You are a bunch of overcharging crooks 5
- Customer service 4
- Coverage area 4
- Tv 3
Customers don't like
- Incompetent customer service25
- Customer service20
- Poor service19
- Bait and switch7
- Billing practices6
Products by Verizon
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Discussion
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I'm locked into sprint for 18 months.I couldn't leave at this point.
I wanted to leave during my last "visit" to the store but I would lose the value of my trade in phone which was over $200.00 I couldn't even switch phones without losing the value of the trade in.
I am new to Sprint.I will not be a long time customer.