Sprint vs Verizon
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sprint and Verizon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sprint and Verizon Overview
Verizon was first mentioned on PissedConsumer on May 28, 2007 and since then this brand received 2563 reviews. It is 1084 reviews more than Sprint received since Jul 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sprint customer support team and Verizon customer service.
Sprint and Verizon Consumer Ratings
According to consumer ratings and reviews, Verizon ranks 36 points higher in the Telecommunications category than Sprint. People gave Sprint 1.2 stars for Customer service criterion in Telecommunications category and it is 309 points higher than the worst rated brand in this category. At the same time, Verizon was rated 1.3 stars for Customer service criterion in this category and it is 332 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Verizon has a higher rating than Sprint. Regarding Reliability criterion, consumers gave Sprint 1.5 stars and it is 67% greater than other in category. Verizon however was rated 1.7 stars and it is 77% greater than other in category.
Sprint and Verizon Rating Details
Sprint and Verizon Pros and Cons
- Unlimited data plans
- Proximity of the store to my home
- Family plan in my budget
- Internet
- You are a bunch of overcharging crooks
- Customer service
- Customer service
- Run around from sprint
- No resolution
- Incompetent customer service
- Customer service
- Poor service
Sprint and Verizon Most Positive Reviews
Sprint and Verizon Most Critical Reviews
Sprint and Verizon Latest Reviews
Sprint and Verizon Products and Services
- Sprint Customer Care (218 reviews)
- Sprint Phone Service (187 reviews)
- Sprint Phone Plan (101 reviews)
- Verizon Internet Service (262 reviews)
- Verizon Phone Service (248 reviews)
- Verizon Account (157 reviews)
How would you compare Sprint vs Verizon?
I'm locked into sprint for 18 months. I couldn't leave at this point.
I wanted to leave during my last "visit" to the store but I would lose the value of my trade in phone which was over $200.00 I couldn't even switch phones without losing the value of the trade in.
I am new to Sprint. I will not be a long time customer.