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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1044 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service40
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 820 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service12
  • Ignorant customer service people10
  • Problem resolution10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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