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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1249 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint8
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 950 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Coverage area 15
  • Coverage 10
  • Seem to have better coverage than most providers 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • Customer service23
  • No resolution to problem9
  • Problem resolution7
  • Deceitful salesperson7
  • Passed around from one department to another6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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