Sprint vs Us Cellular

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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 956 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $700 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service37
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10

Products by Sprint

No items

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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plan 2
  • Coverage 1
  • Monthly plan charges 1

Customers don't like

  • Customer service8
  • Billing is a problem for many people who have us cellular5
  • Employees tell whatever to get off phone3
  • Your customer service people3
  • High prices2

Products by Us Cellular

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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