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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1057 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $873 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $56.4K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Plan 2
  • Coverage 1
  • Monthly plan charges 1

Customers don't like

  • Your customer service people3
  • Billing is a problem for many people who have us cellular3
  • Customer service3
  • Employees tell whatever to get off phone2
  • Lack of communication between employees1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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