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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1216 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint7
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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Us Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $52.1K CLAIMED LOSSES
  • $947 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Plan 3
  • Phone plan options 1
  • Monthly plan charges 1
  • It was good all the years i had pay as you go 1
  • Coverage 1

Customers don't like

  • Customer service9
  • Your customer service people4
  • Billing is a problem for many people who have us cellular3
  • Employees tell whatever to get off phone2
  • Only 1 person working in store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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