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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $856 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service36
  • Run around from sprint18
  • Given the runaround12
  • Escalation department rudeness11
  • Unprofessional manager10
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 957 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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