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Tmobile
Sprint

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Tmobile

Tmobile

1.7
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1216 TOTAL REVIEWS
Rank
213 out of 1923
in Telecommunications category
Rating Details
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    07:36
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
203 reviews
2.1
119 reviews
1.7
110 reviews
Sprint

Sprint

1.6
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1457 TOTAL REVIEWS
Rank
248 out of 1923
in Telecommunications category
Rating Details
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
215 reviews
1.5
188 reviews
1.8
101 reviews

How would you compare Tmobile vs Sprint?

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Anonymous
#1340548

I have been a loyal sprint client for the last 14 years. I figure I have spent over $42,000.00 with this company.

I have been on the phone getting bounced around from dept to dept trying to up grade the 4 phones I have on my account. I have had one rep help me named Jenny, but after that, nothing. I need to still get my phones up graded as they are all over 2 years old and its time.

I need resolution to this now!!!! Maybe it's time to leave sprint and look for another company that cares about long term customers.

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