Tmobile vs Sprint
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tmobile and Sprint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Tmobile and Sprint Overview
Sprint was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 1479 reviews. It is 250 reviews more than Tmobile received since Sep 2, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sprint customer support team than with Tmobile customer service.
Tmobile and Sprint Consumer Ratings
According to consumer ratings and reviews, Tmobile ranks 33 points higher in the Telecommunications category than Sprint. People gave Tmobile 1.4 stars for Customer service criterion in Telecommunications category and it is 381 points higher than the worst rated brand in this category. At the same time, Sprint was rated 1.2 stars for Customer service criterion in this category and it is 309 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Tmobile has a higher rating than Sprint. Regarding Reliability criterion, consumers gave Tmobile 1.6 stars and it is 74% greater than other in category. Sprint however was rated 1.5 stars and it is 67% greater than other in category.
Tmobile and Sprint Rating Details
Tmobile and Sprint Pros and Cons
- Pricing of the plans
- Plans
- Price
- Unlimited data plans
- Proximity of the store to my home
- Family plan in my budget
- Customer service
- Customer support
- Service
- Customer service
- Run around from sprint
- No resolution
Tmobile and Sprint Most Positive Reviews
Tmobile and Sprint Most Critical Reviews
Tmobile and Sprint Latest Reviews
Tmobile and Sprint Products and Services
- Tmobile Phone Service (204 reviews)
- Tmobile Phone Plan (119 reviews)
- Tmobile Customer Care (112 reviews)
- Sprint Customer Care (218 reviews)
- Sprint Phone Service (187 reviews)
- Sprint Phone Plan (101 reviews)
How would you compare Tmobile vs Sprint?
I have been a loyal sprint client for the last 14 years. I figure I have spent over $42,000.00 with this company.
I have been on the phone getting bounced around from dept to dept trying to up grade the 4 phones I have on my account. I have had one rep help me named Jenny, but after that, nothing. I need to still get my phones up graded as they are all over 2 years old and its time.
I need resolution to this now!!!! Maybe it's time to leave sprint and look for another company that cares about long term customers.