Tmobile vs Sprint
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Tmobile
Sprint
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Tmobile
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1216 TOTAL REVIEWS
Rank
213 out of 1923
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS5
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SUCCESSFUL60%
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AVG CALL DURATION07:36
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ISSUES RESOLVED0%
Top Products and Services
Sprint
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- 7 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1457 TOTAL REVIEWS
Rank
248 out of 1923
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS15
-
SUCCESSFUL60%
-
AVG CALL DURATION02:36
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Tmobile Reviews
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Tmobile - T-mobile Customer Service
T-Mobile Complaint, 7.2.19
I have two disputes with T-mobile. The first, since signing up in December of 2016, I'm about to start only 5th phone (4th r...
I have two disputes with T-mobile. The first, since signing up in December of 2016, I'm about to start only 5th phone (4th r...
Tmobile - Horrible rude, immature customer service
Recently, my phone, my computer, and my tablet were hacked. As a result I had to change my phone and my phone number. These are fairly simple tasks th...
Tmobile - Bad Phones
T-Mobile fails to make a single quality flip phone available for persons who need one! The smartphones, meanwhile, such as the Samsung J7 are...
Tmobile - Poor Customer Service ( Bait & Switch) Not keeping promises
Switched to T-Mobile on Feb 6 2019. We had two of our own new phones and needed 2 more phones for kids. Saw a promo for iPhone 6s for $350 with $190...
Top Rated Sprint Reviews
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Sprint - ATERSO01 Sent me a collections letter
I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont hav...
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the...
Misinformation and lies from Sprint
On May 18, 2019 we signed up for a new Sprint plan with a 100%, 30 day total satisfaction guarantee. We turned in our phones for new ones from Sprint,...
BEWARE OF SPRINT SCAM OPERATION
On July 26th, 2019, I went into the Sprint store at 7342 Cortez Rd W, Bradenton, Florida 34210, to look into changing carriers. The sales rep named ‘C...
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How would you compare Tmobile vs Sprint?
I have been a loyal sprint client for the last 14 years. I figure I have spent over $42,000.00 with this company.
I have been on the phone getting bounced around from dept to dept trying to up grade the 4 phones I have on my account. I have had one rep help me named Jenny, but after that, nothing. I need to still get my phones up graded as they are all over 2 years old and its time.
I need resolution to this now!!!! Maybe it's time to leave sprint and look for another company that cares about long term customers.