Tmobile vs Sprint
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Tmobile
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1199 TOTAL REVIEWS
Rank
206 out of 1880
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS1
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SUCCESSFUL100%
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AVG CALL DURATION10:17
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ISSUES RESOLVED0%
Top Products and Services
Sprint
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- 6 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1374 TOTAL REVIEWS
Rank
247 out of 1880
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS8
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SUCCESSFUL88%
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AVG CALL DURATION02:54
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Tmobile Reviews
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Tmobile - Poor Customer Service ( Bait & Switch) Not keeping promises
Switched to T-Mobile on Feb 6 2019. We had two of our own new phones and needed 2 more phones for kids. Saw a promo for iPhone 6s for $350 with $190...
Tmobile - Buyer Beware-- Horrid Cell Provider Experience
I have never written a poor review about any business transaction in my entire adult life. However, I wish to spare any prospective buyer from...
Tmobile - Switched and now feeling regrets
So, this guy came by told us about deals and should've known better he was just embellishing. Told us if we switch we get Pandora for free for a...
Tmobile - Text Message - Nighmare
SMS Not Sending. After over 10 years with T-Mobile it may be time to switch carriers. After 10+ hours on the phone with tech support via phone calls...
Tmobile - Dishonest & Unhelpful
I bought a new phone and it was unlocked, however, it was "T-Mobile unlocked." I use Verizon. (I did not know when I bought the new phone that I was u...
Tmobile - Moist in Note 4
Had problems keeping Note 4 on, called tmobile and they said they would change it out for another phone, they don't carry Note 4 anymore so they were...
Tmobile - WORST Customer Experience - NO Loyalty - Switch to SPRINT or AT&T
I purchased new Iphone XS and now calling to switch to Iphone XS Max within 2 weeks (buyer's remorse time frame which is 30 days) as we are not happy...
Tmobile - Awful company who lack professionalism in their ABQ call center
I recently canceled my service with T-Mobile due to the lack of customer care. I was left with two phones to pay off; iPhone 8 plus and Samsung Note...
Top Rated Sprint Reviews
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Sprint - ATERSO01 Sent me a collections letter
I received a collections letter stating i owe SPRINT $664.56, and they are willing to settle for 1/2 the payment of $332.28. Obviously not! I dont hav...
Sprint - Total Equipment Protection policy is a scam, Beware!
We previously had 3 Evo 4G's and paid for the TEP insurance which, according to Sprint, would replace a damaged, lost or stolen phone with a new phone...
Sprint took money and bad customer service
So on the 20th my sprint bill was due and I payed 70 something of it and asked for an extension since I didn’t get paid until 5 days later. So the...
Sprint - Worst company I have ever dealt with
#Sprint WORST COMPANY EVER!!! I switched to Sprint from AT&T and provided my own phone so that I would qualify for the promotion they have currently(p...
Sprint - Bait & Switch
RETURNING ALL FIVE PHONES
To: Aundra Hull - Customer Satisfaction Division
On September 6, 2017 I entered the Sprint Store inside of Countryside Mall in...
To: Aundra Hull - Customer Satisfaction Division
On September 6, 2017 I entered the Sprint Store inside of Countryside Mall in...
Sprint - Bait & Switch - charges continue
This is my second posting. Updating past crimes against me as a consumer and Sprint hold my credit card and continuing to charge it. Service offically...
Sprint - HORRIBLE SERVICE AND CUSTOMER SERVICE REPS ARE IDIOTS!
I've been trying to return my phone since 1/31/18. I ported my number over to TMobile because Sprints' service is horrible! I'm told by Sprint I can r...
#Sprint Sucks!
#Sprint has to be one of the worst in customer service and care. I have been with the company for over 13 years, I was sold a phone under false terms...
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How do you compare Tmobile vs Sprint?
I have been a loyal sprint client for the last 14 years. I figure I have spent over $42,000.00 with this company.
I have been on the phone getting bounced around from dept to dept trying to up grade the 4 phones I have on my account. I have had one rep help me named Jenny, but after that, nothing. I need to still get my phones up graded as they are all over 2 years old and its time.
I need resolution to this now!!!! Maybe it's time to leave sprint and look for another company that cares about long term customers.