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Tmobile

1.7
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1183 TOTAL REVIEWS
Rank
207 out of 1868
in Telecommunications category
Rating Details
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:17
  • ISSUES RESOLVED
    0%
Top Products and Services
2
196 reviews
2.1
111 reviews
1.8
79 reviews

Sprint

1.6
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1330 TOTAL REVIEWS
Rank
243 out of 1868
in Telecommunications category
Rating Details
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:54
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
161 reviews
1.6
155 reviews
1.9
92 reviews

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Anonymous
Apollo Beach, Florida, United States #1340548

I have been a loyal sprint client for the last 14 years. I figure I have spent over $42,000.00 with this company.

I have been on the phone getting bounced around from dept to dept trying to up grade the 4 phones I have on my account. I have had one rep help me named Jenny, but after that, nothing. I need to still get my phones up graded as they are all over 2 years old and its time.

I need resolution to this now!!!! Maybe it's time to leave sprint and look for another company that cares about long term customers.

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